Supportive SRC
Supportive SRC is a home care agency in Ferryhill, County Durham (DL17 8LH). It holds a CQC rating of Good.
About Supportive SRC
We at Supportive SRC are proud to provide compassionate home care across Ferryhill and the surrounding communities in County Durham, helping people continue living well in the place they love most: their own home. Based in the Ferryhill area of County Durham, our team supports individuals throughout the DL postcode region and the wider North East. Rather than asking people to adapt to a new environment, we bring thoughtful, personalised care directly to familiar front doors, allowing residents to remain surrounded by their own belongings, routines, memories, and neighbourhoods. For many families, this continuity is one of the most meaningful gifts they can give a loved one, and it sits at the heart of everything we do. Our specialism is home care, which means we tailor every visit and every care plan to the unique person receiving support. Whether someone needs a helping hand with morning routines, assistance with medication, support with meal preparation, companionship during the day, or more comprehensive personal care, we work closely with individuals and their families to design a plan that truly fits. We understand that inviting someone into your home is a significant step, so we take time to build trust, listen carefully, and adapt as needs change over time. For family members who may live at a distance or juggle busy lives of their own, knowing that a reliable, kind, and consistent team is visiting a parent, partner, or relative can bring enormous peace of mind. The Care Quality Commission has rated us Good overall, with Good ratings across each of the five key areas: Safe, Effective, Caring, Responsive, and Well led. This independent recognition reflects the standards we hold ourselves to every day, from the safety practices our carers follow, to the responsiveness of our approach when circumstances shift, to the warmth and dignity with which every person is treated. A Good rating across every domain is something we are genuinely proud of, and it is a foundation we continue to build upon. If you are exploring home care options for yourself or someone you love in Ferryhill or the wider County Durham area, we would be delighted to hear from you. Choosing care is a deeply personal decision, and we are here to answer your questions patiently, without pressure, and with the compassion your family deserves. Please get in touch to learn more about how we can support your loved one to live safely, comfortably, and confidently at home.
- Covers approximately 10 miles
- Last CQC inspection: 22 October 2020
Read the full inspection report on the CQC website.
Common questions about Supportive SRC
Where is Supportive SRC located?
Supportive SRC is a home care agency based in Ferryhill, County Durham (DL17 8LH), providing care to people in their own homes within approximately 10 miles of the area.
What is Supportive SRC's CQC rating?
Supportive SRC is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 22 October 2020. You can read the full CQC report from the link on this page.
Questions families ask about Supportive SRC
Can they support someone living with dementia at home?
No. Supportive SRC Ltd does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Supportive SRC Ltd covers roughly 10 miles from Ferryhill.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North East
Supportive SRC Ltd has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.
- Home care (per hour): £24 to £29 per hour, typical range
Indicative figures for the North East, not a quote from Supportive SRC Ltd. Actual fees depend on the room, the level of care and how it is funded.
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