Potens Dipton Supported Living and Outreach

Potens Dipton Supported Living and Outreach is a home care agency in Durham, County Durham (DH7 8EJ). It holds a CQC rating of Good.
About Potens Dipton Supported Living and Outreach
We provide supported living and outreach around Dipton and County Durham for adults with learning disabilities and people living with mental health conditions. Supported living means the house or flat belongs to the person rather than to us. We come in to help with whatever makes living there possible, and the aim is always that somebody runs their own life as far as they are able to. In practice that means the unglamorous things that make independence real: managing a tenancy, dealing with letters and bills, handling money, shopping and cooking, keeping appointments, getting to work, college or wherever a person wants to spend their time, and having staff alongside when something feels beyond facing alone. Outreach can be lighter than that, a few hours a week with somebody who mainly manages but needs a hand at particular points. It works best when we are honest about what is actually needed rather than filling hours for the sake of it. For people whose mental health is unsettled, a worker who is steady, turns up when they said they would and knows the person well enough to notice when things are slipping often does more good than extra hours would. So we keep teams as settled as we can. Our most recent inspection by the Care Quality Commission rated us good overall. Please get in touch if you would like to know more.
Care provided at Potens Dipton Supported Living and Outreach
- Mental health care
- Learning disability and autism support
- Covers approximately 10 miles
- Last CQC inspection: 14 June 2022
Read the full inspection report on the CQC website.
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Common questions about Potens Dipton Supported Living and Outreach
Where is Potens Dipton Supported Living and Outreach located?
Potens Dipton Supported Living and Outreach is a home care agency based in Durham, County Durham (DH7 8EJ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Potens Dipton Supported Living and Outreach provide?
Potens Dipton Supported Living and Outreach is registered to provide care in people’s own homes, with support that includes Mental health care, Learning disability and autism support. The full list of services is shown on this page.
What is Potens Dipton Supported Living and Outreach's CQC rating?
Potens Dipton Supported Living and Outreach is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 14 June 2022. You can read the full CQC report from the link on this page.
Questions families ask about Potens Dipton Supported Living and Outreach
Can they support someone living with dementia at home?
No. Potens Dipton Supported Living and Outreach does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Potens Dipton Supported Living and Outreach covers roughly 10 miles from Durham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North East
Potens Dipton Supported Living and Outreach has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.
- Home care (per hour): £24 to £29 per hour, typical range
Indicative figures for the North East, not a quote from Potens Dipton Supported Living and Outreach. Actual fees depend on the room, the level of care and how it is funded.
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