Upfield
Upfield is a residential care home in Horley, Surrey (RH6 7JY). It holds a CQC rating of Good.
About Upfield
We are a residential care home in Horley, supporting adults with a learning disability and autistic adults to live well in a setting that feels like an ordinary home rather than an institution. The people who live here are adults with their own preferences, routines and opinions, and our job is to support those rather than to smooth them away. Support is built around the individual. For some people that means help with personal care and daily living; for others it is about getting out, keeping up with interests, managing money, cooking, or having someone alongside in situations that would otherwise feel overwhelming. We pay close attention to how a person communicates and to the things in their surroundings that help them feel settled, because getting those right prevents a great deal of distress. We also support people with a physical disability and people with a visual or hearing impairment, adapting the way we work and the way the house is arranged so that people can do as much for themselves as possible. Respite stays are available, which can give families a planned break and can give someone the chance to get used to us gradually. Our most recent overall rating from the Care Quality Commission is good. We keep asking the people who live here, in the ways that work for them, whether they are happy with how things are going. If you would like to look round, please get in touch and we will arrange a visit.
Care provided at Upfield
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Respite care
- Last CQC inspection: 1 March 2022
Read the full inspection report on the CQC website.
How Upfield compares in Reigate and Banstead
Measured against the 73 care homes registered in Reigate and Banstead. The dark dot is this home.
- Size
- 6 places. Smaller than 51 of the 73 homes. The local average is 34 places.
- CQC rating
- Good. 52 of the 73 homes (71%) are rated Good or Outstanding. Across Surrey the figure is 72%.
- Latest report
- 1 March 2022. 43 of the 73 homes have published a newer inspection report since.
- Registered
- December 2022. One of the newer homes in the area. Only 11 of the 73 have registered more recently.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes in Reigate and Banstead.
The local picture: Reigate and Banstead
What the numbers say about care for older people in Reigate and Banstead, in Surrey.
What care costs in Surrey, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|
| Residential care | £952 | £1,654 to £1,931 (Middle half of prices from 18 Surrey homes. Median £1,772.) |
| Nursing care | £988 | £1,920 to £2,155 (Middle half of prices from 13 Surrey homes. Median £2,025.) |
| Residential dementia care | Not published separately | £1,725 to £2,020 (Middle half of prices from 14 Surrey homes. Median £1,842.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Surrey homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 15,600. Rising to 18,300 by 2035, up 18%
- People aged 85 and over: 4,700. Rising to 7,000 by 2035, up 50%
- Living with dementia, aged 65 and over (estimate): 2,100. Rising to 2,700 by 2035, up 27%
- Dementia diagnosis rate: 71%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Care home beds per 1,000 people aged 75+: 115. Surrey average is 90.
- Care homes, last 12 months: 2 opened, 3 closed. 1 changed owner, covering 53 beds.
- Care home beds filled across Surrey: 88%. The 12 month average is 87%.
- Who pays, across Surrey (estimate): 32% council, 52% self. The rest is NHS funded or other.
Planned and recent building work within 5 miles
- 4.4 miles: Land West Of Turners Hill Road And North Of Huntsland Including Hurst Farm Turners Hill Road Crawley Down West Sussex. Application for a 70 bed care home. Submitted 5 March 2026. Approved 15 September 2026.
- 4.6 miles: Oakhill House 64 Chart Lane Reigate Surrey. Application for a 10 bed care home through a change of use. Submitted 4 March 2026. Approved with conditions 5 June 2026.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Upfield
Facts from public registers, and what is close by.
- Registered with CQC
- 12 December 2022, so 3 years.
- Run by
- Gresham Care Operations Limited, which runs 7 adult social care services in England. 6 of the 7 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Upfield
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- East Surrey Hospital, Redhill, 3.5 miles away
It is about 3.5 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
Nearest dentists
Nearest pharmacies
Nearest railway stations
- Horley Station, 0.3 miles away
- Gatwick Airport Station, 0.9 miles away
- Salfords (Surrey) Station, 2.3 miles away
Around Upfield
- H: Upfield
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Local care news in Surrey
More local care news for Surrey
Common questions about Upfield
Where is Upfield located?
Upfield is a residential care home in Horley, Surrey, RH6 7JY. You can view its exact location and get directions from the map on this page.
What type of care does Upfield provide?
Upfield is registered to provide residential personal care, with support that includes Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Upfield's CQC rating?
Upfield is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 1 March 2022. You can read the full CQC report from the link on this page.
Does Upfield offer respite or short-term care?
Yes. Upfield offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Upfield
Can Mum or Dad stay here if their dementia gets worse?
No. Upfield is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Upfield is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Upfield offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Upfield supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Upfield has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Upfield. Actual fees depend on the room, the level of care and how it is funded.
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