Malvern House
Malvern House is a residential care home in Horley, Surrey (RH6 7HA). It holds a CQC rating of Good.
About Malvern House
Malvern House is a residential care home in Horley supporting older people and younger adults, including adults with learning disabilities and autism. We also offer planned respite stays. We are a home rather than an institution and we try to behave like one. People here have their own rooms, their own habits and their own opinions about how things should be done, and we would rather adjust around that than ask everybody to follow one pattern. Our staff help with personal care, medicines, meals, money and the ordinary running of the house, and they hold back where somebody can manage alone, because independence is easily worn away by well meant helpfulness. For adults with learning disabilities and autism, the specifics are what count. How a person communicates, what makes a place tolerable, how much notice they need before something changes, and which parts of the day they would rather handle themselves are all things we learn from them. When change cannot be avoided, we prepare for it properly. Life here is meant to extend beyond the front door too. We support people to keep up with family and friends and to get to the groups, activities, work or college that matter to them. Our most recent overall rating from the Care Quality Commission is good. If you are considering a place here, please come and see us and spend time with the people who already live here.
Care provided at Malvern House
- Older person care
- Learning disability and autism support
- Younger adults care
- Respite care
- Last CQC inspection: 9 March 2019
Read the full inspection report on the CQC website.
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Common questions about Malvern House
Where is Malvern House located?
Malvern House is a residential care home in Horley, Surrey, RH6 7HA. You can view its exact location and get directions from the map on this page.
What type of care does Malvern House provide?
Malvern House is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Malvern House's CQC rating?
Malvern House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 9 March 2019. You can read the full CQC report from the link on this page.
Does Malvern House offer respite or short-term care?
Yes. Malvern House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Malvern House
Can Mum or Dad stay here if their dementia gets worse?
No. Malvern House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Malvern House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Malvern House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Malvern House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Malvern House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Malvern House. Actual fees depend on the room, the level of care and how it is funded.
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