Primrose Care Home
Primrose Care Home is a residential care home in Houghton Le Spring, Sunderland (DH5 0AT). It holds a CQC rating of Good.
About Primrose Care Home
We are a residential care home in Houghton Le Spring, supporting older people and younger adults who need help with daily life. We aim to run the place as a home before anything else, with people keeping their own belongings, their own routines and a genuine say in how the day goes. We help with personal care, mobility, meals and medication, and we care for people living with dementia, where familiar staff and routines that stay steady do more good than any particular approach. We also support people living with mental health needs, where a calm and reliable household counts for a great deal, people with a physical disability, thinking carefully about how rooms are arranged so that independence is not quietly worn away, and people with a visual or hearing impairment. Respite stays are available, whether to give a family carer a proper break or to let someone try the home for a short period before committing to anything longer. Our most recent overall rating from the Care Quality Commission is good. We would far rather a resident or relative raised something while it was still a small matter, so we ask often and we act on what we hear. You would be very welcome to visit, look round and meet the people who live and work here before deciding anything.
Care provided at Primrose Care Home
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Respite care
- Last CQC inspection: 1 July 2022
Read the full inspection report on the CQC website.
Common questions about Primrose Care Home
Where is Primrose Care Home located?
Primrose Care Home is a residential care home in Houghton Le Spring, Sunderland, DH5 0AT. You can view its exact location and get directions from the map on this page.
What type of care does Primrose Care Home provide?
Primrose Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Primrose Care Home's CQC rating?
Primrose Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 1 July 2022. You can read the full CQC report from the link on this page.
Does Primrose Care Home provide dementia care?
Yes. Primrose Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Primrose Care Home offer respite or short-term care?
Yes. Primrose Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Primrose Care Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. Primrose Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Primrose Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Primrose Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Primrose Care Home supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the North East
Primrose Care Home has not published its fees yet. These are typical weekly fees for the North East, so you know roughly what to expect before you call.
- Residential care: £750 to £1,000 per week per person, typical range
- Dementia care: £850 to £1,100 per week per person, typical range
Indicative figures for the North East, not a quote from Primrose Care Home. Actual fees depend on the room, the level of care and how it is funded.
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