York House
York House is a residential care home in Dereham, Norfolk (NR20 3AS). It holds a CQC rating of Good.
About York House
We at York House are proud to offer a warm and welcoming residential care home in the heart of Dereham, Norfolk, where older people can enjoy comfortable, compassionate care in familiar surroundings. Nestled within the charming market town of Dereham, our home benefits from the peaceful character of this well loved corner of Norfolk. The town itself offers a friendly community atmosphere, with local shops, green spaces and traditional Norfolk landmarks nearby, providing a reassuring sense of place for residents who have made East Anglia their home. Our setting within the NR postcode area means families visiting from across Norfolk and beyond can reach us with ease, whilst residents enjoy the calm, homely environment we have carefully cultivated indoors. Our specialism lies in older person care, delivered through both long term residential support and shorter respite stays. For residents who join us on a permanent basis, this means daily life is shaped around dignity, choice and gentle routine, with our team on hand to support personal care, mobility, medication and the small everyday moments that make a house feel like home. For families considering respite care, whether to provide a much needed break for a loved one who usually cares at home, or to support recovery after a hospital stay, we offer the same standard of attentive support in a setting that quickly becomes familiar. We understand that choosing care is rarely a straightforward decision, and we work closely with families to ensure that each resident feels genuinely known, listened to and valued. Our commitment to quality is reflected in our most recent Care Quality Commission inspection, where York House was rated Good across every domain assessed, including Safe, Effective, Caring, Responsive and Well led. For families, this independent recognition offers meaningful reassurance that the care provided here meets the standards expected by the regulator, and that our approach to safety, leadership and everyday kindness has been formally acknowledged. If you are exploring residential or respite care for a parent, partner or relative, we warmly invite you to get in touch with York House. We know how important it is to find the right home, and we would be delighted to answer your questions, share more about daily life here, and help you feel confident in the next step for your loved one.
Care provided at York House
- Older person care
- Respite care
- Last CQC inspection: 18 May 2019
Read the full inspection report on the CQC website.
Common questions about York House
Where is York House located?
York House is a residential care home in Dereham, Norfolk, NR20 3AS. You can view its exact location and get directions from the map on this page.
What type of care does York House provide?
York House is registered to provide residential personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.
What is York House's CQC rating?
York House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 May 2019. You can read the full CQC report from the link on this page.
Does York House offer respite or short-term care?
Yes. York House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about York House
Can Mum or Dad stay here if their dementia gets worse?
No. York House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. York House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. York House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. York House is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
York House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
Indicative figures for the East, not a quote from York House. Actual fees depend on the room, the level of care and how it is funded.
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