Lyles House
Lyles House is a residential care home in Dereham, Norfolk (NR20 5AS). It holds a CQC rating of Good.
About Lyles House
We at Lyles House are proud to offer compassionate residential care in the heart of Dereham, Norfolk, welcoming older people into a warm and supportive home where dignity, comfort and companionship come first. Nestled within the market town of Dereham in the NR postcode area, our home benefits from the friendly community atmosphere and gentle pace of life that this part of Norfolk is known for. The surrounding area offers a peaceful backdrop for daily life, with familiar local landmarks and green spaces close by, helping residents feel connected to the community they know and love. Families visiting from across Norfolk and the wider East of England will find us easily reachable, making regular visits and shared moments all the more possible. Our specialisms centre on older person care, residential care, dementia care and respite care, meaning we are able to support a broad range of needs under one roof. For those living with dementia, our approach is built around patience, familiarity and gentle routine, helping residents feel safe and reassured whilst preserving their sense of self. Our residential care offers day to day support with everything from personal care to medication, mealtimes and companionship, tailored around each individual's preferences and life story. For families in need of shorter term support, our respite care provides a trusted place to stay, whether following a hospital admission, during a family holiday, or simply to give a loved one and their regular carer a well earned rest. What this looks like in practice is a home where residents are known as individuals, where their histories, hobbies and daily preferences shape the care they receive. Families are welcomed as partners in care, kept informed and involved in decisions, and reassured that their loved one is in kind and capable hands. We are pleased that our commitment to quality has been recognised by the Care Quality Commission, which rated us Good overall at our most recent inspection in October 2024. This rating was achieved across all five key areas: safe, effective, caring, responsive and well led. For families, this offers independent reassurance that the care provided here meets the standards you would rightly expect for someone you love. Choosing a care home is one of the most important decisions a family can make, and we understand the weight of that choice. If you are exploring options for a relative in Dereham or the wider Norfolk area, we warmly invite you to get in touch, ask any questions you may have, and see for yourself the caring community we have built at Lyles House.
Care provided at Lyles House
- Older person care
- Dementia care
- Respite care
- Last CQC inspection: 23 October 2024
Read the full inspection report on the CQC website.
Common questions about Lyles House
Where is Lyles House located?
Lyles House is a residential care home in Dereham, Norfolk, NR20 5AS. You can view its exact location and get directions from the map on this page.
What type of care does Lyles House provide?
Lyles House is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.
What is Lyles House's CQC rating?
Lyles House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 23 October 2024. You can read the full CQC report from the link on this page.
Does Lyles House provide dementia care?
Yes. Lyles House supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Lyles House offer respite or short-term care?
Yes. Lyles House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Lyles House
Can Mum or Dad stay here if their dementia gets worse?
Yes. Lyles House is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Lyles House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Lyles House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Lyles House is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Lyles House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
- Dementia care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the East, not a quote from Lyles House. Actual fees depend on the room, the level of care and how it is funded.
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