Walnut House

Walnut House is a residential care home in Dereham, Norfolk (NR20 3AS). It holds a CQC rating of Requires Improvement.
About Walnut House
Walnut House is a care home in Dereham, Norfolk. We provide residential care for adults with a learning disability and autistic adults, and we offer respite stays alongside permanent places. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather set that out at the start than let a family find it later. The inspection identified things that were not good enough for the people living here, and we have accepted that. Anyone considering us should ask precisely what was found and precisely what has changed since, and should not settle for a general answer. What we are working towards has not changed. The people here are adults with their own preferences, and support should be planned with each of them individually: how the week should run, what they want to do for themselves, how they communicate and what makes a place feel safe rather than unsettling. Routines are kept steady and changes are explained well in advance, because unpredictability costs some of the people we support a great deal. Please visit before deciding anything. Meet the people living here, read the inspection report in full and judge us on what you find.
Care provided at Walnut House
- Learning disability and autism support
- Respite care
- Last CQC inspection: 10 May 2023
Read the full inspection report on the CQC website.
Common questions about Walnut House
Where is Walnut House located?
Walnut House is a residential care home in Dereham, Norfolk, NR20 3AS. You can view its exact location and get directions from the map on this page.
What type of care does Walnut House provide?
Walnut House is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.
What is Walnut House's CQC rating?
Walnut House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 10 May 2023. You can read the full CQC report from the link on this page.
Does Walnut House offer respite or short-term care?
Yes. Walnut House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Walnut House
Can Mum or Dad stay here if their dementia gets worse?
No. Walnut House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Walnut House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Walnut House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
Walnut House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
Indicative figures for the East, not a quote from Walnut House. Actual fees depend on the room, the level of care and how it is funded.
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