The Oaks & Woodcroft
The Oaks & Woodcroft is a residential care home in Dereham, Norfolk (NR20 3AA). It holds a CQC rating of Requires Improvement.
About The Oaks & Woodcroft
Here at The Oaks & Woodcroft, we provide residential care for people in the heart of Dereham, Norfolk. We support a wide range of individuals including older adults, younger adults, and people living with a learning disability or autism, and we also offer respite care for those who need a short term stay. We know that choosing a care home is one of the most significant decisions a person or their family will ever make, and we do not take that lightly. Our aim is straightforward: to make sure every person who lives here feels genuinely at home, treated with respect, and supported to live as independently as possible in their day to day life. Our team works hard to get to know each resident properly, understanding not just their care needs but their routines, their preferences, and the things that matter most to them. Good care, in our view, is built on those kinds of relationships. It takes time and consistency, and we are committed to providing both. We are transparent about where we stand. Our most recent CQC rating is "requires improvement", and we are actively working through the areas identified in that inspection. We have taken that feedback seriously and have made changes as a result. We believe it is important to be honest about this rather than gloss over it, and we are focused on demonstrating real, sustained progress. If you are considering The Oaks & Woodcroft for yourself or someone you care about, we would warmly encourage you to come and visit us. Seeing a care home in person, meeting the team, and having a proper conversation is always the best way to get a true sense of whether it is the right fit. We are always happy to talk things through at whatever pace suits you.
Care provided at The Oaks & Woodcroft
- Older person care
- Learning disability and autism support
- Younger adults care
- Respite care
- Last CQC inspection: 17 August 2023
Read the full inspection report on the CQC website.
Common questions about The Oaks & Woodcroft
Where is The Oaks & Woodcroft located?
The Oaks & Woodcroft is a residential care home in Dereham, Norfolk, NR20 3AA. You can view its exact location and get directions from the map on this page.
What type of care does The Oaks & Woodcroft provide?
The Oaks & Woodcroft is registered to provide residential personal care, with support that includes Older person care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.
What is The Oaks & Woodcroft's CQC rating?
The Oaks & Woodcroft is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 17 August 2023. You can read the full CQC report from the link on this page.
Does The Oaks & Woodcroft offer respite or short-term care?
Yes. The Oaks & Woodcroft offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about The Oaks & Woodcroft
Can Mum or Dad stay here if their dementia gets worse?
No. The Oaks & Woodcroft is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. The Oaks & Woodcroft is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. The Oaks & Woodcroft offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. The Oaks & Woodcroft supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the East
The Oaks & Woodcroft has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,350 per week per person, typical range
Indicative figures for the East, not a quote from The Oaks & Woodcroft. Actual fees depend on the room, the level of care and how it is funded.
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