Greenbanks
Greenbanks is a residential care home in Canterbury, Kent (CT4 6LE). It holds a CQC rating of Good.
About Greenbanks
Greenbanks is a residential care home in Canterbury, Kent. The people living here include older people, many of them living with dementia, along with people with a learning disability or autism, people with a physical disability, people with sight or hearing loss and people managing mental health conditions. Respite stays are available. Because our residents need quite different things from us, support is planned with each person rather than run to a single pattern. People keep their own rooms, their own belongings and their own routines, and they decide how much of the day to spend in company and how much on their own. We ask about the small preferences in detail and expect our staff to follow them, since those details are most of what makes a place feel like home. For residents living with dementia, consistency helps more than anything. Familiar staff, routines that change only when there is a reason, and the patience to understand what somebody means when words have become unreliable. We take the same care over communication with residents who have a learning disability or autism, giving the time needed to understand properly rather than assume. Our most recent overall rating from the Care Quality Commission is good. We take it as evidence that the everyday work is being done properly and we keep looking at the detail. If you are considering a care home in Canterbury for someone close to you, you are welcome to visit, meet our staff and residents and ask us anything you like.
Care provided at Greenbanks
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Respite care
- Last CQC inspection: 10 September 2019
Read the full inspection report on the CQC website.
Common questions about Greenbanks
Where is Greenbanks located?
Greenbanks is a residential care home in Canterbury, Kent, CT4 6LE. You can view its exact location and get directions from the map on this page.
What type of care does Greenbanks provide?
Greenbanks is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Greenbanks's CQC rating?
Greenbanks is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 September 2019. You can read the full CQC report from the link on this page.
Does Greenbanks provide dementia care?
Yes. Greenbanks supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Greenbanks offer respite or short-term care?
Yes. Greenbanks offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Greenbanks
Can Mum or Dad stay here if their dementia gets worse?
Yes. Greenbanks is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Greenbanks is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Greenbanks offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Greenbanks is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Greenbanks has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
Indicative figures for the South East, not a quote from Greenbanks. Actual fees depend on the room, the level of care and how it is funded.
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