Ashlea House
Ashlea House is a residential care home in Ashford, Kent (TN24 9BP). It holds a CQC rating of Good.
About Ashlea House
We at Ashlea House are proud to offer a warm and welcoming residential care home in Ashford, Kent, where adults living with learning disabilities and autism can truly feel at home. Our community is built around respect, individuality, and the belief that every resident deserves a life filled with purpose and possibility. Nestled within the TN postcode area of Ashford, our home enjoys the benefits of a setting that blends the calm of Kent's countryside with easy access to the amenities of a thriving market town. The local surroundings provide a peaceful backdrop for daily life, whilst also offering opportunities for residents to engage with the wider community when they wish to do so. We have created an environment that feels less like an institution and more like a genuine home, where familiar faces, comfortable spaces, and gentle routines help residents feel settled and secure. Our specialism in supporting adults with learning disabilities and autism, including younger adults, shapes everything we do. We understand that no two people are alike, and we take the time to learn what matters most to each individual. For some, this means encouragement to build independence in everyday tasks such as cooking, personal care, or managing money. For others, it means structured routines, sensory considerations, and patient communication that reduce anxiety and support wellbeing. Whatever the need, our approach is centred on the person rather than the diagnosis, and we work closely with families, healthcare professionals, and advocates to ensure each resident's voice is heard and respected. Families often tell us that finding the right home for a loved one with complex needs can feel overwhelming. We aim to ease that journey by being open, honest, and consistent in our communication. Relatives are welcomed as partners in care, and we encourage regular involvement, whether through visits, shared activities, or simply staying in touch about the small moments that matter. We believe that strong relationships between residents, families, and our team are at the heart of truly meaningful support. Our most recent Care Quality Commission inspection rated Ashlea House as Good across every domain assessed, including Safe, Effective, Caring, Responsive, and Well led. This consistent recognition reflects the dedication of our team and the standards we hold ourselves to each day. For families, a Good rating across all areas offers reassurance that the care delivered here meets the expectations set by the national regulator, and that our practices around safety, leadership, and compassion have been independently verified. If you are exploring residential care options in Ashford for a loved one with a learning disability or autism, we warmly invite you to get in touch. Choosing a new home is a significant decision, and we are here to answer your questions, share more about our community, and help you feel confident about the next step. At Ashlea House, every resident is valued, every family is supported, and every day is an opportunity to live well.
Care provided at Ashlea House
- Learning disability and autism support
- Younger adults care
- Respite care
- Last CQC inspection: 12 July 2019
Read the full inspection report on the CQC website.
Common questions about Ashlea House
Where is Ashlea House located?
Ashlea House is a residential care home in Ashford, Kent, TN24 9BP. You can view its exact location and get directions from the map on this page.
What type of care does Ashlea House provide?
Ashlea House is registered to provide residential personal care, with support that includes Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Ashlea House's CQC rating?
Ashlea House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 12 July 2019. You can read the full CQC report from the link on this page.
Does Ashlea House offer respite or short-term care?
Yes. Ashlea House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Ashlea House
Can Mum or Dad stay here if their dementia gets worse?
No. Ashlea House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Ashlea House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Ashlea House offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Ashlea House supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Ashlea House has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
Indicative figures for the South East, not a quote from Ashlea House. Actual fees depend on the room, the level of care and how it is funded.
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