Waterside Care Centre
Waterside Care Centre is a nursing home in Malvern, Worcestershire (WR13 5EQ). It holds a CQC rating of Good.
About Waterside Care Centre
We at Waterside Care Centre are proud to offer trusted nursing home care in the heart of Malvern, Worcestershire, where compassion, clinical expertise, and a genuine sense of community come together to support every resident who joins our family. Nestled within the beautiful surroundings of Malvern, our home benefits from the calming character of this well loved Worcestershire town, known for its rolling hills, fresh air, and welcoming atmosphere. The location offers a peaceful backdrop for residents to enjoy their day to day lives, whilst remaining conveniently accessible for family and friends travelling from across the WR postcode area and the wider West Midlands region. We believe that environment plays a vital role in wellbeing, and Malvern provides a truly special setting in which our residents can feel settled, safe, and at home. Our specialisms reflect the diverse needs of the people who come to live with us. We provide dedicated older person care, delivered with warmth and respect for the life experiences each resident brings through our doors. Our nursing care is led by qualified professionals who work closely with GPs, community teams, and families to ensure that clinical needs are met with skill and sensitivity. For those living with dementia, we offer thoughtful, person centred support designed to reduce anxiety, encourage familiarity, and celebrate the individual behind the diagnosis. We also welcome younger adults who require nursing support, recognising that care needs are not defined by age alone, and we tailor our approach to reflect each person's stage of life, interests, and aspirations. Our respite care offering provides families and regular carers with valuable peace of mind, whether they need short term support following a hospital stay, a planned break, or simply reassurance during a period of change. In practice, this means our residents benefit from a team who take the time to truly understand them. From building daily routines that feel natural and comforting, to celebrating the small moments that make life meaningful, we place the person firmly at the centre of everything we do. Families are welcomed as partners in care, and we encourage open, honest communication so that loved ones always feel informed, involved, and reassured. We are pleased to hold an overall rating of Good from the Care Quality Commission, following our most recent inspection in January 2024. This rating reflects the dedication of our team across the areas of Safe, Effective, Caring, and Well led, each of which was rated Good by inspectors. We recognise that our Responsive domain was rated as Requires Improvement, and we want to be open with families about this. We view the CQC inspection process as an important opportunity to reflect, learn, and grow, and we are actively working to strengthen this area so that every resident continues to receive care that responds fully to their changing needs and preferences. Transparency matters to us, and we believe families deserve a clear and honest picture when making such an important decision. Choosing a nursing home for yourself or a loved one is one of the most significant decisions a family can make, and we understand the weight of that moment. It often comes at a time of uncertainty, emotion, and countless questions. Please know that at Waterside Care Centre, we approach every enquiry with kindness, patience, and a genuine willingness to listen. Whether you are exploring options for long term nursing care, seeking specialist dementia support, or considering a short respite stay, we would be delighted to hear from you, answer your questions, and welcome you to visit us in Malvern to see our home for yourself. Here, care is not simply what we do; it is who we are.
Care provided at Waterside Care Centre
- Older person care
- Dementia care
- Younger adults care
- Respite care
- Last CQC inspection: 26 January 2024
Read the full inspection report on the CQC website.
Common questions about Waterside Care Centre
Where is Waterside Care Centre located?
Waterside Care Centre is a nursing home in Malvern, Worcestershire, WR13 5EQ. You can view its exact location and get directions from the map on this page.
What type of care does Waterside Care Centre provide?
Waterside Care Centre is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Younger adults care, Respite care. The full list of services is shown on this page.
What is Waterside Care Centre's CQC rating?
Waterside Care Centre is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 January 2024. You can read the full CQC report from the link on this page.
Does Waterside Care Centre provide dementia care?
Yes. Waterside Care Centre supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Waterside Care Centre offer respite or short-term care?
Yes. Waterside Care Centre offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Waterside Care Centre
Can Mum or Dad stay here if their dementia gets worse?
Yes. Waterside Care Centre is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
Yes. Yes. Waterside Care Centre is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Waterside Care Centre offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Waterside Care Centre supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the West Midlands
Waterside Care Centre has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.
- Residential care: £850 to £1,150 per week per person, typical range
- Dementia care: £950 to £1,250 per week per person, typical range
- Nursing care: £1,100 to £1,400 per week per person, typical range
Indicative figures for the West Midlands, not a quote from Waterside Care Centre. Actual fees depend on the room, the level of care and how it is funded.
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