The Springs Care Home
The Springs Care Home is a nursing home in Malvern, Worcestershire (WR14 1AL). It holds a CQC rating of Requires Improvement.
About The Springs Care Home
The Springs Care Home is a nursing home in Malvern, Worcestershire. We provide nursing care for older people, including those living with dementia, and we also offer respite stays for shorter periods of care. Having qualified nurses on site means people can remain with us as their health needs change rather than facing another move. But most of what makes a day good or bad here has little to do with nursing. It is whether somebody was helped at their own pace, whether the food was something they actually wanted, whether their room feels like theirs and whether they were asked rather than told. For residents living with dementia those things matter even more, alongside familiar staff and routines that change only when there is a reason. We need to be straightforward about where we stand. Our most recent overall judgement from the Care Quality Commission was that we require improvement. We accepted the findings rather than arguing with them, we have an action plan in place and we are working through it with colleagues in health and the local authority. Families deserve to hear that from us directly instead of finding it elsewhere. If you are considering The Springs for a relative, please come and visit. Look at the home properly, speak to our nurses and the people living here, and ask us exactly what the concerns were and what we have changed. We will answer plainly rather than steering you towards a brochure.
Care provided at The Springs Care Home
- Older person care
- Dementia care
- Respite care
- Last CQC inspection: 24 December 2021
Read the full inspection report on the CQC website.
Common questions about The Springs Care Home
Where is The Springs Care Home located?
The Springs Care Home is a nursing home in Malvern, Worcestershire, WR14 1AL. You can view its exact location and get directions from the map on this page.
What type of care does The Springs Care Home provide?
The Springs Care Home is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.
What is The Springs Care Home's CQC rating?
The Springs Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 24 December 2021. You can read the full CQC report from the link on this page.
Does The Springs Care Home provide dementia care?
Yes. The Springs Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does The Springs Care Home offer respite or short-term care?
Yes. The Springs Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about The Springs Care Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. The Springs Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
Yes. Yes. The Springs Care Home is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. The Springs Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. The Springs Care Home is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the West Midlands
The Springs Care Home has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.
- Residential care: £850 to £1,150 per week per person, typical range
- Dementia care: £950 to £1,250 per week per person, typical range
- Nursing care: £1,100 to £1,400 per week per person, typical range
Indicative figures for the West Midlands, not a quote from The Springs Care Home. Actual fees depend on the room, the level of care and how it is funded.
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