Riverbank

Riverbank is a nursing home in Hull, Kingston upon Hull, City of (HU3 1TH). It holds a CQC rating of Good.

About Riverbank

Riverbank is a nursing home in Hull, supporting older people and younger adults with nursing needs, including people living with mental health needs. Having qualified nurses on site at all hours means we can care for people whose health is complicated and whose needs change quickly. Medication, wound care, attention to nutrition and pain, and the close monitoring that keeps somebody out of hospital are the ordinary business of our days. A good part of our work involves people whose mental health needs sit alongside physical ill health, and that combination is often handled badly elsewhere. People get bounced between services, or their physical symptoms get read as behaviour, or the other way round. We try to hold both properly at once, working with the mental health teams already involved rather than starting from scratch, and we do it without moralising or treating dignity as something to be earned. We also support younger adults, and we are alert to the risk of running a home that quietly assumes everybody is elderly. A younger person with nursing needs has a different idea of what a week should contain, and that is reasonable. Our most recent overall rating from the Care Quality Commission is good. We are pleased with it without being complacent, because the only measure that counts is how today went for the person in the room at the end of the corridor. Come and see us and ask.

Care provided at Riverbank

Read the full inspection report on the CQC website.

Common questions about Riverbank

Where is Riverbank located?

Riverbank is a nursing home in Hull, Kingston upon Hull, City of, HU3 1TH. You can view its exact location and get directions from the map on this page.

What type of care does Riverbank provide?

Riverbank is registered to provide nursing and personal care, with support that includes Older person care, Mental health care, Younger adults care. The full list of services is shown on this page.

What is Riverbank's CQC rating?

Riverbank is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 8 November 2019. You can read the full CQC report from the link on this page.

How many beds does Riverbank have?

Riverbank is registered for up to 24 residents. Contact the home to check current availability.

Questions families ask about Riverbank

Can Mum or Dad stay here if their dementia gets worse?

No. Riverbank is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

Yes. Yes. Riverbank is registered to provide nursing care, so registered nurses are part of the team.

Can they try a short stay before deciding?

Ask the home. The home has not told us whether it offers short stays. Ask when you call; many homes can arrange a trial period.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Riverbank supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the Yorkshire & Humberside

Riverbank has not published its fees yet. These are typical weekly fees for the Yorkshire & Humberside, so you know roughly what to expect before you call.

Indicative figures for the Yorkshire & Humberside, not a quote from Riverbank. Actual fees depend on the room, the level of care and how it is funded.

More about the care at Riverbank

Nursing Care at Riverbank

Complex health and needs that shift from week to week are what nursing registration exists for. Riverbank holds it, with qualified nurses on site at all hours so that medication, wound care, nutrition and pain are managed on the premises. A person whose health is steady and who needs help mainly with daily living should be looking at residential care, which costs less. Where nursing is needed, NHS Funded Nursing Care contributes about £235 a week towards the nursing element, paid to the home rather than the resident. Ask whether it has been applied for and how it appears on the bill. The November 2019 inspection returned a good overall rating, worth weighing against fees of £1000 to £1300 a week and a council rate of £800 to £980.

Older Person Care at Riverbank

Health that changes quickly is the reason some older people need a nursing home rather than a residential one. Riverbank in Hull is registered for older person care, covering medication, wound care, attention to nutrition and pain, personal care and the close monitoring that keeps somebody out of hospital. Inspectors rated the home good after a visit in November 2019. Ask how a resident's preferences are recorded and how often they are revisited. Ask how many nurses and carers are on through the night and how quickly a call bell is answered. Fees in the region usually run £1000 to £1300 a week, while the council pays about £800 to £980.

Mental Health at Riverbank

Physical symptoms read as behaviour, or behaviour read as illness, is how people get bounced between services. Riverbank is registered for mental health and works with the teams already involved rather than starting over. Ask how both sets of needs are held at once, who is called in a crisis, and whether a place is kept during a hospital admission.

Younger Adults at Riverbank

Running a home that quietly assumes everybody is elderly is an easy mistake and a serious one. Riverbank is registered for younger adults, so ask what a week is expected to contain for someone of working age. Ask about peers, visiting arrangements, internet access and how much a room can be made their own.

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