Fountains Lodge Care Home
Fountains Lodge Care Home is a nursing home in Tunbridge Wells, Kent (TN4 0RJ). It holds a CQC rating of Good.
About Fountains Lodge Care Home
Fountains Lodge Care Home provides nursing care in Tunbridge Wells for older people and younger adults, including people living with dementia, people with physical disabilities and people who have sight or hearing loss. We also take planned respite stays. Qualified nurses are here throughout the day and night. That means conditions can be managed as they change rather than dealt with as emergencies, medicines are properly reviewed, and people who would otherwise move back and forth to hospital can usually be cared for here by staff who already know them. For people nearing the end of life, it means comfort and familiar faces rather than an ambulance. Nursing on its own would not make this a good place to live, so we work hard at everything else. Residents decide when to get up and how to spend the day, meals are meant to be enjoyed, and relatives are welcome whenever they want to come. For residents living with dementia we keep the day familiar and the pace gentle, and where somebody has a physical disability or sight and hearing loss we agree together how they want to be helped and approached. Respite stays give family carers a genuine break and support people who need nursing care for a period before going home. Our most recent overall rating from the Care Quality Commission is good.
Care provided at Fountains Lodge Care Home
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Respite care
- Last CQC inspection: 16 July 2019
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Fountains Lodge Care Home. Report published 16 July 2019.
- 19 June 2019
- 74 places, 65 people were using the service at the time
Safe
Inspectors found that people were protected from the risk of abuse. There were enough nurses and care staff on duty, and safe recruitment practices were in place. Medicines were given safely, lessons had been learned when things went wrong, and good standards of hygiene were kept to control the risk of infection.
Effective
Inspectors found that people received care and treatment in line with national guidance from nurses and care staff who had the knowledge and skills they needed. People were helped to get medical attention when needed. They were supported to have choice and control of their lives, in the least restrictive way possible. The accommodation was well maintained and comfortable.
Caring
Inspectors found that nurses and care staff were courteous and polite. People's privacy was respected. Confidential information was handled in the right way.
Responsive
Inspectors found that people received person-centred care, including having information given to them in an accessible way. People were supported to pursue their hobbies and interests. There were robust arrangements to manage complaints. People were treated with compassion at the end of their lives so they had a pain-free death.
Well-led
Inspectors found that quality checks were completed to make sure the service was running in the right way. People had been consulted about the development of the service. Good team work was promoted and regulatory requirements had been met.
What people told the inspectors
People and their relatives were positive about the service.
I’ve no complaints as this place has lived up to what I expected. A person living at the home
Since the last inspection
Rated Good in July 2019, up from Requires improvement.
Effective moved from Requires improvement to Good; Responsive moved from Requires improvement to Good; Well-led moved from Requires improvement to Good; Safe is still Good; Caring is still Good.
- 16 July 2019: Routine inspection, rated Good. This inspection gave the current rating.
- 3 July 2018: Routine inspection, rated Requires improvement
- 5 December 2017: Routine inspection, rated Inadequate
- 26 October 2015: Routine inspection, rated Good
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Fountains Lodge Care Home compares in Tunbridge Wells
Measured against the 31 care homes for older people registered in Tunbridge Wells. The dark dot is this home.
- Size
- 76 places. Larger than 29 of the 31 homes. The local average is 44 places.
- CQC rating
- Good. 24 of the 31 homes (77%) are rated Good or Outstanding. Across Kent the figure is 68%.
- Latest report
- 16 July 2019. 19 of the 31 homes have published a newer inspection report since.
- Registered
- October 2014. 16 of the 31 homes registered more recently.
- Care offered
- Nursing and dementia care. Of the 31 homes, 17 offer nursing care and 17 offer dementia care.
- Food hygiene
- 5 out of 5. The top rating, shared by 22 of the 27 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Tunbridge Wells.
The local picture: Tunbridge Wells
What the numbers say about care for older people in Tunbridge Wells, in Kent.
What care costs in Kent, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|
| Residential care | £1,187 | £1,409 to £1,600 (Middle half of prices from 22 Kent homes. Median £1,500.) |
| Nursing care | £1,378 | £1,550 to £1,865 (Middle half of prices from 11 Kent homes. Median £1,605.) |
| Residential dementia care | Not published separately | £1,500 to £1,619 (Middle half of prices from 18 Kent homes. Median £1,500.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Kent homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 13,300. Rising to 15,500 by 2035, up 17%
- People aged 85 and over: 4,000. Rising to 6,000 by 2035, up 52%
- Living with dementia, aged 65 and over (estimate): 1,800. Rising to 2,300 by 2035, up 28%
- Dementia diagnosis rate: 69%. The NHS ambition is 67%. Kent as a whole is 62%.
- Care home beds per 1,000 people aged 75+: 94. Kent average is 77.
- Care homes, last 12 months: 0 opened, 0 closed. 3 changed owner, covering 126 beds.
- Care home beds filled across Kent: 88%. The 12 month average is 88%.
- Who pays, across Kent (estimate): 35% council, 43% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Fountains Lodge Care Home
Facts from public registers, and what is close by.
- Registered with CQC
- 13 October 2014, so 12 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 3 November 2025.
- Run by
- Bupa Care Homes (ANS) Limited, which runs 28 adult social care services in England. 26 of the 28 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Fountains Lodge Care Home
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Tunbridge Wells Hospital, Pembury, 2.6 miles away
It is about 2.6 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
Nearest dentists
Nearest pharmacies
Nearest railway stations
- High Brooms Station, 1.4 miles away
- Tonbridge Station, 2 miles away
- Tunbridge Wells Station, 2.4 miles away
Around Fountains Lodge Care Home
- H: Fountains Lodge Care Home
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Fountains Lodge Care Home
Where is Fountains Lodge Care Home located?
Fountains Lodge Care Home is a nursing home in Tunbridge Wells, Kent, TN4 0RJ. You can view its exact location and get directions from the map on this page.
What type of care does Fountains Lodge Care Home provide?
Fountains Lodge Care Home is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Fountains Lodge Care Home's CQC rating?
Fountains Lodge Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 16 July 2019. You can read the full CQC report from the link on this page.
Does Fountains Lodge Care Home provide dementia care?
Yes. Fountains Lodge Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Fountains Lodge Care Home offer respite or short-term care?
Yes. Fountains Lodge Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Fountains Lodge Care Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. Fountains Lodge Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
Yes. Yes. Fountains Lodge Care Home is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Fountains Lodge Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Fountains Lodge Care Home supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Fountains Lodge Care Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
- Nursing care: £1,350 to £1,750 per week per person, typical range
Indicative figures for the South East, not a quote from Fountains Lodge Care Home. Actual fees depend on the room, the level of care and how it is funded.
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