Heatherdene Nursing Home
Heatherdene Nursing Home is a nursing home in Bexhill On Sea, East Sussex (TN39 5HL). It holds a CQC rating of Good.
About Heatherdene Nursing Home
Heatherdene Nursing Home provides nursing care in Bexhill on Sea for older people, and we also offer planned respite stays. Qualified nurses are here throughout the day and night, which means conditions can be managed steadily as they change, medicines are properly reviewed, and people who would otherwise face repeated hospital admissions can usually be looked after here by staff who know them well. For people approaching the end of their lives, it means comfort, dignity and family around them rather than an ambulance and an unfamiliar ward. Good nursing on its own is not enough, though, and we try never to let clinical care crowd out ordinary life. Residents decide when to get up, what to wear, where to sit and who to spend time with. Meals are something to look forward to rather than an item on a chart. Relatives come and go as they please, and we would far rather somebody dropped in unannounced than felt they needed an appointment to see a member of their own family. Respite stays suit people coming out of hospital who are not quite ready to manage at home, and families who provide care themselves and need a period of rest. Our most recent overall rating from the Care Quality Commission is good.
Care provided at Heatherdene Nursing Home
- Older person care
- Respite care
- Last CQC inspection: 19 December 2019
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Heatherdene Nursing Home. Report published 19 December 2019.
- 24 October 2019
- 27 places, 24 people were using the service at the time
Safe
Inspectors found that people were kept safe by well trained staff who had been safely recruited. There were enough staff when people needed support. People were supported with their medicines in the right way, and staff knew how to prevent infection. When accidents or incidents happened, the service looked into them, learned lessons and acted to reduce the chance of them happening again.
Effective
Inspectors found that staff received training, supervision and appraisals to help them do their jobs. People were supported to have as much choice as possible, in the least restrictive way. People were supported to stay healthy and to eat and drink enough. Food and fluid charts were kept for people at high risk of urinary tract infections.
Caring
Inspectors found that people were supported by kind staff. People were comfortable with staff, who knew their individual needs well. People were encouraged to socialise and keep their relationships. Their privacy, dignity and independence were promoted, and they felt listened to and included in decisions about their care.
Responsive
Inspectors found that care plans were personalised and told staff how to give care that suited each person. Relatives said staff knew and respected their family member's routines, likes and dislikes. Staff responded to concerns that were raised and dealt with them through the complaints procedure.
Well-led
Inspectors found that people and staff thought the registered manager was approachable and easy to speak to. The manager asked for feedback regularly. Staff said they felt supported by colleagues and the manager. There were quality checks in place at management and provider level to oversee the safety and quality of the service.
What people told the inspectors
People and relatives told inspectors that communication between people, staff and management was good. They said the home was run well and had a nice atmosphere.
Since the last inspection
Rated Good in December 2019, the same overall rating as before (Good).
Safe is still Good; Effective is still Good; Caring is still Good; Responsive is still Good; Well-led is still Good.
- 19 December 2019: Routine inspection, rated Good. This inspection gave the current rating.
- 26 April 2017: Routine inspection, rated Good
- 2 April 2016: Routine inspection, rated Requires improvement
- 17 June 2014: Routine inspection
- 23 July 2013: Inspection looking at part of the service
- 4 January 2013: Routine inspection
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Heatherdene Nursing Home compares in Rother
Measured against the 54 care homes for older people registered in Rother. The dark dot is this home.
- Size
- 28 places. Smaller than 28 of the 54 homes. The local average is 34 places.
- CQC rating
- Good. 44 of the 54 homes (81%) are rated Good or Outstanding. Across East Sussex the figure is 75%.
- Latest report
- 19 December 2019. 41 of the 54 homes have published a newer inspection report since.
- Registered
- January 2011. 39 of the 54 homes registered more recently.
- Care offered
- Nursing care. Of the 54 homes, 14 offer nursing care.
- Food hygiene
- 5 out of 5. The top rating, shared by 39 of the 45 homes that have one.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Rother.
The local picture: Rother
What the numbers say about care for older people in Rother, in East Sussex.
What care costs in East Sussex, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|
| Residential care | £929 | £1,500 to £1,809 (South East figure, because too few East Sussex homes publish this price. 107 homes. Median £1,600.) |
| Nursing care | £994 | £1,617 to £2,080 (South East figure, because too few East Sussex homes publish this price. 63 homes. Median £1,933.) |
| Residential dementia care | Not published separately | £1,571 to £1,942 (South East figure, because too few East Sussex homes publish this price. 82 homes. Median £1,709.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few East Sussex homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 17,700. Rising to 20,000 by 2035, up 13%
- People aged 85 and over: 4,800. Rising to 7,200 by 2035, up 48%
- Living with dementia, aged 65 and over (estimate): 2,300. Rising to 2,800 by 2035, up 23%
- Dementia diagnosis rate: 58%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Care home beds per 1,000 people aged 75+: 93. East Sussex average is 88.
- Care homes, last 12 months: 0 opened, 1 closed. 5 changed owner, covering 194 beds.
- Care home beds filled across East Sussex: 83%. The 12 month average is 83%.
- Who pays, across East Sussex (estimate): 33% council, 47% self. The rest is NHS funded or other.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Heatherdene Nursing Home
Facts from public registers, and what is close by.
- Registered with CQC
- 17 January 2011, so 15 years.
- Food hygiene rating
- 5 out of 5. Very good. Last inspected by the local council on 7 May 2026.
- Run by
- Zeenat Nanji & Tasneem Osman, which runs 3 adult social care services in England. 2 of the 3 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Heatherdene Nursing Home
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- Conquest Hospital, Hastings, 5.2 miles away
It is about 5.2 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
Nearest dentists
Nearest pharmacies
Nearest railway stations
- Collington Station, 1.4 miles away
- Bexhill Station, 1.6 miles away
- Cooden Beach Station, 2.2 miles away
Around Heatherdene Nursing Home
- H: Heatherdene Nursing Home
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Common questions about Heatherdene Nursing Home
Where is Heatherdene Nursing Home located?
Heatherdene Nursing Home is a nursing home in Bexhill On Sea, East Sussex, TN39 5HL. You can view its exact location and get directions from the map on this page.
What type of care does Heatherdene Nursing Home provide?
Heatherdene Nursing Home is registered to provide nursing and personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.
What is Heatherdene Nursing Home's CQC rating?
Heatherdene Nursing Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 19 December 2019. You can read the full CQC report from the link on this page.
Does Heatherdene Nursing Home offer respite or short-term care?
Yes. Heatherdene Nursing Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Heatherdene Nursing Home
Can Mum or Dad stay here if their dementia gets worse?
No. Heatherdene Nursing Home is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
Yes. Yes. Heatherdene Nursing Home is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Heatherdene Nursing Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Heatherdene Nursing Home is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South East
Heatherdene Nursing Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Nursing care: £1,350 to £1,750 per week per person, typical range
Indicative figures for the South East, not a quote from Heatherdene Nursing Home. Actual fees depend on the room, the level of care and how it is funded.
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