Rainbow Care Solutions (Merseyside)
Rainbow Care Solutions (Merseyside) is a home care agency in St. Helens, St. Helens (WA10 1QU). It holds a CQC rating of Good.
About Rainbow Care Solutions (Merseyside)
Rainbow Care Solutions provides care and support in people's own homes across St Helens and the wider Merseyside area. We work with older people, people living with dementia, adults with learning disabilities, autistic adults, people managing mental health conditions, people with physical disabilities, people living with sight or hearing loss, and people recovering from an eating disorder. A range that broad has taught us not to offer one pattern of support and hope it lands. Somebody working their way back from an eating disorder needs something entirely unlike somebody in the later stages of dementia, and each deserves an arrangement built for the person rather than the category. So we listen first, agree it in plain language, and revisit it honestly instead of filing it away. Where the work is sensitive we go carefully and without judgement. Recovery rarely runs in a straight line, and being dependable on the difficult weeks is most of what we are useful for. We work alongside health teams and specialist services rather than duplicating what they already do. Much of what we do is more everyday: personal care, medication, meals, mobility, household jobs, shopping, appointments and company, from carers the household already knows. The Care Quality Commission rated us good at our most recent inspection, and we keep asking the people we support whether that still holds true.
Care provided at Rainbow Care Solutions (Merseyside)
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Eating disorder support
- Covers approximately 10 miles
- Last CQC inspection: 17 February 2024
Read the full inspection report on the CQC website.
What the inspectors found
A plain English summary of the Care Quality Commission inspection behind the current rating of Rainbow Care Solutions (Merseyside). Report published 17 February 2024.
- 22 November 2023, during an inspection looking at part of the service
Safe
Systems were in place to minimise the risk of harm to people. Procedures were available to staff if a concern was raised. Staff had been safely recruited and there were enough staff to meet people's needs. Known risks to people were reviewed, assessed and reduced wherever possible.
Effective
The service worked with other agencies and healthcare professionals to support people with their safety and health.
Caring
People told inspectors that staff delivering their care and support were respectful, caring and kind.
Well-led
The report says the provider was aware of their legal obligations. The service was in the process of introducing a new improved electronic management system. People and their family members had access to their records and care planning information online.
What people told the inspectors
People told inspectors they felt safe when their care and support was delivered. They said staff were respectful, caring and kind. People were supported to express their views about the service.
Since the last inspection
The service was inspected before this on 16 May 2023. Its earlier ratings are not held here yet.
- 17 February 2024: Inspection looking at part of the service. This inspection gave the current rating.
- 16 May 2023: Inspection looking at part of the service
- 11 September 2021: Inspection looking at part of the service
- 20 December 2018: Routine inspection
Read the full report on the CQC website
Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.
How Rainbow Care Solutions (Merseyside) compares in St. Helens
Measured against the 39 home care agencies registered in St. Helens.
- CQC rating
- Good. 28 of the 39 agencies (72%) are rated Good or Outstanding. Across St. Helens the figure is 72%.
- Latest report
- 17 February 2024. 4 of the 39 agencies have published a newer inspection report since.
- Registered
- June 2017. 20 of the 39 agencies registered more recently.
- Provider
- 5 services. Rainbow Care Solutions Limited runs 5 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in St. Helens.
The local picture: St. Helens
What the numbers say about home care in St. Helens.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, North West | £25.00 to £28.90 an hour (Middle half of prices from 9 agencies. Median £26.58. Shown for North West because too few St. Helens agencies publish a rate.) |
| What St. Helens pays | £23.10 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 19,700. Rising to 21,400 by 2035, up 9%
- People aged 85 and over: 4,800. Rising to 6,700 by 2035, up 39%
- Living with dementia, aged 65 and over (estimate): 2,500. Rising to 2,900 by 2035, up 18%
- Dementia diagnosis rate: 66%. The NHS ambition is 67%.
- Agencies in the borough, last 12 months: 1 opened, 3 closed. 38 registered today.
- Choice of agencies: 204 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).
- Compared with the rest of St. Helens: Fewer agencies. St. Helens has fewer agencies than average for the size of its older population.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Rainbow Care Solutions (Merseyside)
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 6 June 2017, so 9 years.
- Run by
- Rainbow Care Solutions Limited, which runs 5 adult social care services in England. All 4 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Rainbow Care Solutions (Merseyside)
Where is Rainbow Care Solutions (Merseyside) located?
Rainbow Care Solutions (Merseyside) is a home care agency based in St. Helens, St. Helens (WA10 1QU), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Rainbow Care Solutions (Merseyside) provide?
Rainbow Care Solutions (Merseyside) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Rainbow Care Solutions (Merseyside)'s CQC rating?
Rainbow Care Solutions (Merseyside) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 February 2024. You can read the full CQC report from the link on this page.
Does Rainbow Care Solutions (Merseyside) provide dementia care?
Yes. Rainbow Care Solutions (Merseyside) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Rainbow Care Solutions (Merseyside)
Can they support someone living with dementia at home?
Yes. Yes. Rainbow Care Solutions (Merseyside) is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Rainbow Care Solutions (Merseyside) covers roughly 10 miles from St. Helens.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Rainbow Care Solutions (Merseyside) has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Rainbow Care Solutions (Merseyside). Actual fees depend on the room, the level of care and how it is funded.
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