Candour Care Group
Candour Care Group is a home care agency in Newton-le-willows, St. Helens (WA12 9UY). It holds a CQC rating of Good.
About Candour Care Group
We are Candour Care Group, a home care agency based in Newton le Willows and supporting adults in their own homes across this area. We support older people and people living with dementia, adults with learning disabilities or autism, people living with mental health conditions, people with physical disabilities, people with a visual or hearing impairment, and younger adults who want help to live independently. That is a wide range, so we think carefully about who we send to whom, because the skills and the manner that suit one person can be quite wrong for another. Support might be a single call each morning or several visits through the day, covering personal care, medication, meals, housework, shopping and company. We agree the plan with the person and with anyone else they want involved, and we revise it when their life changes rather than at a fixed review date. We ask to be judged on reliability, because that is what home care lives or dies by. Keeping to agreed times. Staying the full visit. Sending familiar faces. Noticing when somebody is not themselves and telling someone who can act. Our most recent overall rating from the Care Quality Commission is good. Please get in touch if you would like to talk.
Care provided at Candour Care Group
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 23 October 2021
Read the full inspection report on the CQC website.
Common questions about Candour Care Group
Where is Candour Care Group located?
Candour Care Group is a home care agency based in Newton-le-willows, St. Helens (WA12 9UY), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Candour Care Group provide?
Candour Care Group is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Candour Care Group's CQC rating?
Candour Care Group is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 23 October 2021. You can read the full CQC report from the link on this page.
Does Candour Care Group provide dementia care?
Yes. Candour Care Group supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Candour Care Group
Can they support someone living with dementia at home?
Yes. Yes. Candour Care Group is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Candour Care Group covers roughly 10 miles from Newton-le-willows.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Candour Care Group has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Candour Care Group. Actual fees depend on the room, the level of care and how it is funded.
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