Human Support Group - Portland House
Human Support Group - Portland House is a home care agency in Newton-le-willows, St. Helens (WA12 9EU).
About Human Support Group - Portland House
We at Human Support Group Portland House are proud to provide compassionate home care across Newton-le-willows and the wider St. Helens area, supporting individuals to live well and safely in the comfort of their own homes. Based in the WA postcode area, our team is rooted in the local community of Newton-le-willows, with strong knowledge of the surrounding neighbourhoods across St. Helens and the North West. As a home care agency, we bring our support directly to the people we care for, meaning there is no need to leave behind familiar surroundings, treasured belongings, or beloved routines. Our care happens where life happens, in the place that feels most like home. We offer a broad range of specialised support designed to meet the varied needs of adults at different stages of life. Our older person care focuses on maintaining dignity, independence, and quality of life, whether that involves help with personal care, medication prompts, meal preparation, or simply companionship throughout the day. For families navigating dementia, we provide patient, person centred support that honours each individual's history, preferences, and pace, offering reassurance to loved ones who want to know their relative is being cared for with genuine understanding. Our mental health support is shaped around each person's wellbeing goals, encouraging stability, confidence, and meaningful daily engagement. For adults living with a physical disability, we offer practical assistance that promotes autonomy whilst easing the demands of everyday tasks. We also support people with visual or hearing impairment, adapting our communication and approach to ensure every interaction feels respectful and clear. Younger adults are equally welcomed, with care tailored to lifestyle, ambitions, and the kind of support that helps them thrive on their own terms. In practice, this means families can expect a thoughtful, flexible approach. Care plans are built around the individual, not the other way around, and we work closely with relatives to make sure everyone feels informed, listened to, and reassured. Whether you need a short daily visit or more comprehensive ongoing support, our aim is always the same: to make life easier, safer, and more comfortable for the person at the heart of our care. At present, Human Support Group Portland House has not yet received a CQC rating. New and recently registered providers often sit in this category until their first formal inspection takes place. We remain fully committed to operating to the standards expected by the Care Quality Commission, and we welcome open conversations with families about our approach, our team, and the way we deliver care day to day. Choosing care for someone you love is one of the most important decisions a family can make, and we understand the weight of that responsibility. If you are exploring home care options in Newton-le-willows or the surrounding St. Helens area, we would be delighted to hear from you. Reach out for a friendly, no pressure conversation, and let us help you take the next step with confidence and peace of mind.
Care provided at Human Support Group - Portland House
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Human Support Group - Portland House
Where is Human Support Group - Portland House located?
Human Support Group - Portland House is a home care agency based in Newton-le-willows, St. Helens (WA12 9EU), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Human Support Group - Portland House provide?
Human Support Group - Portland House is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Does Human Support Group - Portland House provide dementia care?
Yes. Human Support Group - Portland House supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Human Support Group - Portland House
Can they support someone living with dementia at home?
Yes. Yes. Human Support Group - Portland House is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Human Support Group - Portland House covers roughly 10 miles from Newton-le-willows.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Human Support Group - Portland House has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Human Support Group - Portland House. Actual fees depend on the room, the level of care and how it is funded.
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