The Care Worker Agency
The Care Worker Agency is a home care agency in Southport, Sefton (PR8 1LQ). It holds a CQC rating of Good.
About The Care Worker Agency
At The Care Worker Agency, we provide home care support to people living in Southport and across the Sefton area. We work with individuals in their own homes, helping them to maintain their independence and continue living life on their own terms. We support a wide range of people, including older adults, younger adults, and those living with dementia, learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. We also work with people managing eating disorders and those recovering from alcohol or drug misuse. We understand that no two people are the same, and we take the time to get to know each person we support so that the care we provide genuinely fits around their life. Our team works hard to build real, trusting relationships with the people in our care and their families. We know that inviting someone into your home is a big step, and we never take that trust lightly. Whether someone needs a short visit each day or more regular support throughout the week, we aim to be consistent, reliable, and straightforward to work with. We are proud to hold a rating of Good from the Care Quality Commission, which reflects the effort our team puts in every day to make sure people are safe, well supported, and treated with genuine respect. If you are looking for home care support for yourself or someone you care about, we would be happy to have a conversation about what you need. There is no pressure and no complicated process. We simply listen, ask the right questions, and work with you to put the right support in place. You are welcome to get in touch with us directly and we will do our best to help.
Care provided at The Care Worker Agency
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 3 August 2018
Read the full inspection report on the CQC website.
Common questions about The Care Worker Agency
Where is The Care Worker Agency located?
The Care Worker Agency is a home care agency based in Southport, Sefton (PR8 1LQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does The Care Worker Agency provide?
The Care Worker Agency is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is The Care Worker Agency's CQC rating?
The Care Worker Agency is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 3 August 2018. You can read the full CQC report from the link on this page.
Does The Care Worker Agency provide dementia care?
Yes. The Care Worker Agency supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about The Care Worker Agency
Can they support someone living with dementia at home?
Yes. Yes. The Care Worker Agency is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. The Care Worker Agency covers roughly 10 miles from Southport.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
The Care Worker Agency has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from The Care Worker Agency. Actual fees depend on the room, the level of care and how it is funded.
More about the care at The Care Worker Agency
Dementia Care at The Care Worker Agency
Good dementia support at home usually depends on keeping routines familiar, having workers who understand how the condition affects memory, mood and communication, and keeping the environment calm and uncluttered so the person feels settled. The Care Worker Agency is registered with the CQC to provide dementia care in people's own homes across Sefton. Families should ask how the agency approaches distress or agitation during personal care, what workers are asked to do if someone tries to leave the house or becomes disorientated, and how the care plan is updated as the condition progresses. It is also worth asking whether the same carers attend most visits, since familiar faces matter, and how the agency liaises with GPs, memory clinics and family members when needs change.
Home Care at The Care Worker Agency
Home care is support delivered in a person's own house or flat, ranging from a single morning call through to several visits a day for personal care, meals, medication and companionship. The Care Worker Agency in Southport is registered with the Care Quality Commission to provide personal care across Sefton and covers a broad range of needs including older adults, dementia, learning disability and autism, mental health and physical disability. Indicative private rates in the North West sit around £25 to £30 an hour, while Sefton council commissions home care at its own agreed hourly rate for people who qualify for funded support. Families should ask how care plans are written and reviewed, how visit times are kept consistent, and what the agency does when a regular worker is unavailable. It is also sensible to check how concerns are raised and how quickly they are acted on.
Older Person Care at The Care Worker Agency
Daily home care for older adults usually covers help with washing and dressing, prompting or administering medication at set times, preparing simple meals, and offering company during what can otherwise be a quiet day. The Care Worker Agency is registered with the CQC for older person care and was rated Good at its August 2018 inspection. Families thinking about using the service should ask how visits are scheduled, whether the same small group of workers attends each week, and what happens if a regular carer is off sick. It is also worth asking whether evening or overnight calls are available in Southport, how medication is recorded, and how the agency responds if someone is found unwell between visits. Typical home care in the North West runs at around £25 to £30 an hour, with Sefton council funding at its own agreed rate for eligible clients.
Mental Health at The Care Worker Agency
For adults living with a mental health condition, consistent visits, predictable routines and respectful personal care can make a real difference to stability at home. The Care Worker Agency is registered with the CQC to support people with mental health needs in Sefton. It is worth asking what experience workers have with conditions like depression, anxiety or psychosis, how the agency coordinates with community mental health teams, and what happens during a crisis or out of hours.
Visual and Hearing Impairment at The Care Worker Agency
Sensory loss changes how someone manages daily tasks, so small habits matter, such as announcing arrival clearly, keeping the home well lit, not moving belongings, and checking that hearing aids are in and working. The Care Worker Agency is registered to support people with visual or hearing impairment. Families should ask how workers are briefed on a person's specific sight or hearing needs and how written information, like care notes, is shared.
Younger Adults at The Care Worker Agency
For adults under 65, home care should fit around work, study, family life and personal interests rather than assume an older person's routine. The Care Worker Agency is registered to support younger adults in Sefton alongside its other services. Ask how visit times flex around a younger person's week, how goals around independence are recorded, and how the agency keeps support feeling age appropriate rather than clinical.
Learning Disability and Autism at The Care Worker Agency
Support for adults with a learning disability or autism should be built around the individual, protecting routines, sensory preferences and the skills someone already uses to live independently. The Care Worker Agency is registered for this type of care in Sefton. Families and social workers should ask how support plans are written with the person, how outcomes are reviewed with the council, and how the agency responds when routines or communication needs change over time.
Physical Disability at The Care Worker Agency
Adults with a physical disability at home often need help with transfers, personal care, medication and getting out into the community, alongside support that promotes independence rather than replacing it. The Care Worker Agency is registered to provide this care across Southport and wider Sefton. Ask how carers are briefed on using hoists, slide sheets or other equipment already in the home, and how the agency works with occupational therapists when new adaptations are needed.
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