Outreach Services
Outreach Services is a home care agency in Bootle, Sefton (L30 4XR). It holds a CQC rating of Outstanding.
About Outreach Services
We are an outreach and support provider based in Bootle, working across Sefton and the surrounding area, and we support people in their own homes and out in their communities. The people we work with include adults with learning disabilities and autistic people, adults living with mental ill health, older people and younger adults. What we do is less about tasks than about making a life workable. That might mean personal care and help with medication, or it might mean cooking, shopping, managing money and paperwork, or getting out to work, college, appointments and the places somebody actually wants to be. We plan support with the person, in their own words, and it stays theirs to change. Two things matter more than anything else in this work. The first is consistency: the same staff, routines that hold, and changes explained in advance rather than sprung on people. The second is doing things with somebody rather than for them, because independence is much easier to keep than to win back once it has gone. Our most recent overall rating from the Care Quality Commission is outstanding. We are pleased about that, but the measure we care about more is whether the people we support would say their lives are better for our involvement, and that is the question we keep asking them. If you are trying to work out what support would help, ring us and we will talk it through honestly with you.
Care provided at Outreach Services
- Older person care
- Mental health care
- Learning disability and autism support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 13 April 2026
Read the full inspection report on the CQC website.
Common questions about Outreach Services
Where is Outreach Services located?
Outreach Services is a home care agency based in Bootle, Sefton (L30 4XR), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Outreach Services provide?
Outreach Services is registered to provide care in people’s own homes, with support that includes Older person care, Mental health care, Learning disability and autism support, Younger adults care. The full list of services is shown on this page.
What is Outreach Services's CQC rating?
Outreach Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 13 April 2026. You can read the full CQC report from the link on this page.
Questions families ask about Outreach Services
Can they support someone living with dementia at home?
No. Outreach Services does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Outreach Services covers roughly 10 miles from Bootle.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Outreach Services has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Outreach Services. Actual fees depend on the room, the level of care and how it is funded.
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