Outreach
Outreach is a home care agency in Southport, Sefton (PR9 7LN). It holds a CQC rating of Requires Improvement.
About Outreach
At Outreach Sefton, we provide home care to people living in Southport and the surrounding areas of Sefton, supporting individuals to remain in the comfort and familiarity of their own homes for as long as they wish to do so. We work with a wide range of people, including older adults, younger adults living with physical disabilities, those experiencing sight or hearing loss, and people living with dementia. We understand that no two people are the same, and we take time to get to know each person we support, their routines, their preferences, and what matters most to them day to day. Our most recent CQC inspection resulted in an overall rating of requires improvement, and we want to be straightforward about that. We took the findings seriously and have been working hard to address the areas identified. We believe in being honest with the people we support and their families, and we feel it is important that anyone considering care with us knows where we stand and what we are doing about it. Home care, done well, is about far more than practical tasks. It is about showing up reliably, treating people with genuine respect, and making sure someone feels heard rather than just attended to. That is what we are working towards every day across our team. If you are looking for support for yourself or someone you care about in the Southport area, we would welcome the chance to have a conversation. We are happy to talk through what kind of support might be helpful and how we could work around what someone already has in their life, whether that is family involvement, other appointments, or simply a preferred way of doing things. We are here, and we are listening.
Care provided at Outreach
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 16 January 2019
Read the full inspection report on the CQC website.
Common questions about Outreach
Where is Outreach located?
Outreach is a home care agency based in Southport, Sefton (PR9 7LN), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Outreach provide?
Outreach is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Outreach's CQC rating?
Outreach is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 16 January 2019. You can read the full CQC report from the link on this page.
Does Outreach provide dementia care?
Yes. Outreach supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Outreach
Can they support someone living with dementia at home?
Yes. Yes. Outreach Sefton Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Outreach Sefton Ltd covers roughly 10 miles from Southport.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Outreach Sefton Ltd has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Outreach Sefton Ltd. Actual fees depend on the room, the level of care and how it is funded.
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