Helping Hands
Helping Hands is a home care agency in Southport, Sefton (PR8 1DQ). It holds a CQC rating of Good.
About Helping Hands
We at Helping Hands Southport are proud to provide compassionate home care across Southport and the wider Sefton area, supporting people to live well and safely in the place they know best: their own home. Based in the PR postcode area, our team works throughout Southport and surrounding neighbourhoods, bringing personalised support directly to residents' doorsteps. Rather than asking people to adapt to a new environment, we come to you, whether that means a family home filled with decades of memories, a bungalow near the coast, or a flat in the heart of town. This approach means the people we support can continue to enjoy familiar routines, treasured possessions, and the comfort of their own surroundings whilst receiving the care they need. Our care covers a broad range of needs, and we take the time to shape each package around the individual. For older people, we offer everything from a helping hand with daily tasks through to more comprehensive support with personal care, medication, and mobility. Our dementia care is delivered with patience and understanding, focusing on preserving dignity, encouraging independence, and creating calm, reassuring routines that make daily life feel manageable for both the person we support and their loved ones. We also support younger adults and people living with physical disabilities, working alongside them to promote independence, confidence, and access to the activities and interests that matter most. For those with visual or hearing impairments, we adapt our communication and approach so that every interaction feels respectful, clear, and unhurried. In practice, this means families can feel confident that whatever their loved one's circumstances, the care being delivered is thoughtful, tailored, and genuinely centred on the person rather than a one size fits all approach. The Care Quality Commission rated us Good overall at our most recent inspection in August 2022, with Good ratings across all five key areas: Safe, Effective, Caring, Responsive, and Well led. For families, this independent assessment offers reassurance that the standards we uphold every day, from safeguarding and staff training through to responsiveness and leadership, meet the expectations set by the national regulator. Choosing home care is a deeply personal decision, and we understand that families often come to us during moments of worry or change. If you are exploring support for a parent, partner, or loved one in Southport, we would be glad to talk things through at your pace, answer your questions, and help you understand what good home care could look like for your family. Whatever stage you are at, you are welcome to reach out.
Care provided at Helping Hands
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 23 August 2022
Read the full inspection report on the CQC website.
Common questions about Helping Hands
Where is Helping Hands located?
Helping Hands is a home care agency based in Southport, Sefton (PR8 1DQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Helping Hands provide?
Helping Hands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Helping Hands's CQC rating?
Helping Hands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 23 August 2022. You can read the full CQC report from the link on this page.
Does Helping Hands provide dementia care?
Yes. Helping Hands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Helping Hands
Can they support someone living with dementia at home?
Yes. Yes. Helping Hands Southport is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Helping Hands Southport covers roughly 10 miles from Southport.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Helping Hands Southport has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Helping Hands Southport. Actual fees depend on the room, the level of care and how it is funded.
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