365 support services
365 support services is a home care agency in Southport, Sefton (PR9 0SS). It holds a CQC rating of Good.
About 365 support services
We at 365 support care are proud to provide compassionate home care across Southport and the wider Sefton community, supporting people to live well and safely in the place they know best: their own home. Operating throughout the Southport area in the PR postcode region, our team brings care directly to the doorsteps of those who need it. Rather than asking individuals to adjust to a new environment, we work within the comfort and familiarity of each person's own surroundings, whether that is a long standing family home, a flat, or sheltered accommodation. The North West setting allows us to serve a wonderfully diverse community, and we tailor every visit to suit the rhythm of each household. Our care extends across a broad range of specialisms, reflecting the varied needs of the people who turn to us. We support older people who wish to remain independent at home, and we provide dedicated dementia care designed to bring calm, routine, and gentle reassurance to those living with memory loss. For individuals with learning disabilities or autism, we focus on building trusting relationships and supporting personal goals at a pace that feels right. We also work alongside adults experiencing mental health challenges, those with physical disabilities, and younger adults who benefit from carefully matched support to live the life they choose. In practice, this means our team takes the time to truly understand each person before any care plan is agreed. Families can expect open conversations, regular updates, and care that flexes as needs change. Whether someone requires help with personal care, medication prompts, meal preparation, companionship, or more complex support, we aim to deliver it with warmth and respect for dignity. The Care Quality Commission has rated us Good overall, following their inspection in April 2023. We achieved Good ratings across the Safe, Effective, Caring, and Responsive domains, which reflects the heart of what we do every day. The Well led domain was rated as Requires Improvement, and we view this honestly as an area where we continue to learn, strengthen our leadership practices, and build on the foundations already in place. Transparency matters to us, and we believe families deserve a clear picture when making one of the most important decisions of their lives. If you are exploring care options for someone you love, we warmly invite you to get in touch. Choosing support at home is a deeply personal step, and we are here to listen, answer your questions, and help you feel confident about what comes next. At 365 support care, your family becomes part of ours.
Care provided at 365 support services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 29 August 2018
Read the full inspection report on the CQC website.
Common questions about 365 support services
Where is 365 support services located?
365 support services is a home care agency based in Southport, Sefton (PR9 0SS), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does 365 support services provide?
365 support services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is 365 support services's CQC rating?
365 support services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 29 August 2018. You can read the full CQC report from the link on this page.
Does 365 support services provide dementia care?
Yes. 365 support services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about 365 support services
Can they support someone living with dementia at home?
Yes. Yes. 365 support services is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. 365 support services covers roughly 10 miles from Southport.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
365 support services has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from 365 support services. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Southport
Browse all home care in Southport.