Mencap - Merseyside and Lancashire Support Service
Mencap - Merseyside and Lancashire Support Service is a home care agency in Liverpool, Sefton (L20 3QQ). It holds a CQC rating of Good.
About Mencap - Merseyside and Lancashire Support Service
We at Mencap Merseyside and Lancashire Support Service are proud to provide compassionate home care across Liverpool and the wider Sefton area, supporting people to live well and independently in the place they know best: their own home. As a home care provider rather than a residential setting, our work takes place where it matters most, within the familiar walls of each person's own house or flat. Operating throughout the Liverpool L postcode area and beyond into Merseyside and Lancashire, our team travels to those we support, bringing tailored assistance directly to their doorstep. This community based approach means residents remain connected to their neighbourhoods, their routines, and the people they love, whilst receiving the care they need to thrive. Our specialisms reflect the diverse needs of the people we walk alongside. We support older people who wish to remain in their own homes as they age, offering practical help with daily living that preserves dignity and independence. We provide specialist support for adults with learning disabilities and autism, an area where Mencap has long held a respected national reputation, helping individuals build confidence, pursue interests, and participate fully in their communities. We also work with younger adults navigating their own journeys, whether that involves developing life skills, accessing education or work, or simply enjoying the everyday freedoms that everyone deserves. For families, this means a partner who understands that good care is never one size fits all, and who takes the time to build genuine relationships with each person we support. Our most recent CQC inspection awarded us an overall rating of Good, with Good ratings across the Safe, Effective, Caring, and Responsive domains. This recognition reflects the kindness and competence of our team and the meaningful difference we make in people's lives every day. The Well-led domain was rated as Requires Improvement, and we have taken that feedback seriously as an opportunity to strengthen our leadership and governance so that the high quality care our people deserve is matched by equally strong oversight behind the scenes. Choosing support for yourself or a loved one is one of the most important decisions a family can make, and we understand the weight of that choice. If you would like to learn more about how we could support your family in Liverpool, Sefton, or the surrounding region, we warmly invite you to get in touch. We are here to listen, to answer your questions, and to help you find the right way forward.
Care provided at Mencap - Merseyside and Lancashire Support Service
- Older person care
- Learning disability and autism support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 9 May 2019
Read the full inspection report on the CQC website.
Common questions about Mencap - Merseyside and Lancashire Support Service
Where is Mencap - Merseyside and Lancashire Support Service located?
Mencap - Merseyside and Lancashire Support Service is a home care agency based in Liverpool, Sefton (L20 3QQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Mencap - Merseyside and Lancashire Support Service provide?
Mencap - Merseyside and Lancashire Support Service is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Younger adults care. The full list of services is shown on this page.
What is Mencap - Merseyside and Lancashire Support Service's CQC rating?
Mencap - Merseyside and Lancashire Support Service is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 9 May 2019. You can read the full CQC report from the link on this page.
Questions families ask about Mencap - Merseyside and Lancashire Support Service
Can they support someone living with dementia at home?
No. Mencap - Merseyside and Lancashire Support Service does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Mencap - Merseyside and Lancashire Support Service covers roughly 10 miles from Liverpool.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North West
Mencap - Merseyside and Lancashire Support Service has not published its fees yet. These are typical hourly rates for the North West, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the North West, not a quote from Mencap - Merseyside and Lancashire Support Service. Actual fees depend on the room, the level of care and how it is funded.
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