The Willows Home Care North East

The Willows Home Care North East is a home care agency in Bedlington, Northumberland (NE22 5PX). It holds a CQC rating of Good.
About The Willows Home Care North East
The Willows Home Care North East is a home care agency based in Bedlington, supporting adults in their own homes across this part of Northumberland. We visit older people and younger adults, people living with dementia, people with a physical disability or a sensory impairment and people managing a mental health condition. Calls range from a short morning visit through to several a day, covering personal care, medication, meals, help to move about the home safely, shopping, appointments and company. Working in a smaller place gives us an advantage we try not to waste. Distances are short, our care workers know the roads and the shops and often the families, and it is realistic for the same few people to visit the same person week after week. Continuity is the single thing that makes home care feel like care rather than a rota arriving at the door. Support is agreed with the person, written in plain language and revisited when circumstances change. Our most recent overall rating from the Care Quality Commission is good. If you are thinking about support at home for yourself or a relative locally, please get in touch and we will come out and talk it over.
Care provided at The Willows Home Care North East
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 27 February 2025
Read the full inspection report on the CQC website.
Common questions about The Willows Home Care North East
Where is The Willows Home Care North East located?
The Willows Home Care North East is a home care agency based in Bedlington, Northumberland (NE22 5PX), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does The Willows Home Care North East provide?
The Willows Home Care North East is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is The Willows Home Care North East's CQC rating?
The Willows Home Care North East is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 February 2025. You can read the full CQC report from the link on this page.
Does The Willows Home Care North East provide dementia care?
Yes. The Willows Home Care North East supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about The Willows Home Care North East
Can they support someone living with dementia at home?
Yes. Yes. The Willows Home Care North East is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. The Willows Home Care North East covers roughly 10 miles from Bedlington.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the North East
The Willows Home Care North East has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.
- Home care (per hour): £24 to £29 per hour, typical range
Indicative figures for the North East, not a quote from The Willows Home Care North East. Actual fees depend on the room, the level of care and how it is funded.
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