Avalon Services
Avalon Services is a home care agency in Scarborough, North Yorkshire (YO11 3YS). It holds a CQC rating of Good.
About Avalon Services
We at Avalon Scarborough are proud to offer compassionate home care across Scarborough and the surrounding North Yorkshire communities, supporting people to live well and safely in the place they know best: their own home. Operating throughout the YO postcode area, our team travels to residents across Scarborough's coastal neighbourhoods and nearby villages, bringing personalised support directly to the doorstep. Rather than asking people to adjust to a new environment, we work within the familiar comfort of each person's home, respecting their routines, their belongings, and the memories that surround them. For many families, this continuity is one of the most reassuring aspects of home based support. Our care is thoughtfully tailored to a wide range of needs. We support older people who value their independence but benefit from a helping hand with daily living, whether that involves personal care, medication prompts, meal preparation, or simply the reassurance of a friendly, familiar visit. We also work closely with younger adults, individuals living with physical disabilities, and those with visual or hearing impairments, adapting our approach so that communication and support always feel respectful and empowering. A meaningful part of our work involves supporting people with learning disabilities and autism. We understand that consistency, patience, and truly listening are essential. Our team takes time to learn what matters to each individual, from preferred routines to sensory considerations, so that support feels natural rather than intrusive. For families, this often means peace of mind knowing their loved one is understood as a whole person, not defined by a diagnosis. Whatever the reason someone comes to us, our aim is the same: to help each person live the fullest life possible, with dignity, choice, and genuine human warmth at the heart of every visit. Following our most recent Care Quality Commission inspection in January 2024, we were rated Good overall, with Good ratings across Safe, Effective, Caring, and Responsive. We are proud of what this reflects about the day to day experience of the people we support and the dedication of our team. The Well-led domain was rated as Requires Improvement, and we are taking this feedback seriously, using it as a focused opportunity to strengthen our leadership, oversight, and organisational practices so that every part of what we do matches the quality of care our residents already receive. Choosing home care is a deeply personal decision, and we know that families often carry a great deal of worry when weighing up the options. If you are exploring support for yourself or someone you love in Scarborough or the wider North Yorkshire area, we warmly invite you to get in touch. We are always happy to have an unhurried conversation, answer your questions, and help you feel confident about the next step.
Care provided at Avalon Services
- Older person care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 18 January 2024
Read the full inspection report on the CQC website.
Common questions about Avalon Services
Where is Avalon Services located?
Avalon Services is a home care agency based in Scarborough, North Yorkshire (YO11 3YS), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Avalon Services provide?
Avalon Services is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Avalon Services's CQC rating?
Avalon Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 January 2024. You can read the full CQC report from the link on this page.
Questions families ask about Avalon Services
Can they support someone living with dementia at home?
No. Avalon Scarborough Services does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Avalon Scarborough Services covers roughly 10 miles from Scarborough.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the Yorkshire & Humberside
Avalon Scarborough Services has not published its fees yet. These are typical hourly rates for the Yorkshire & Humberside, so you know roughly what to expect before you call.
- Home care (per hour): £25 to £30 per hour, typical range
Indicative figures for the Yorkshire & Humberside, not a quote from Avalon Scarborough Services. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Scarborough
Browse all home care in Scarborough.