Phoenix All Care
Phoenix All Care is a home care agency in Wellingborough, North Northamptonshire (NN8 1FG). It holds a CQC rating of Good.
About Phoenix All Care
We at Phoenix All Care are proud to provide compassionate home care across Wellingborough and the surrounding communities of North Northamptonshire. As a dedicated home care agency, we bring professional support directly into the homes of those who wish to remain living independently, surrounded by the comforts and memories that matter most to them. Operating throughout the Wellingborough area within the wider East Midlands region, our team travels to clients across the NN postcode area, delivering care where it is needed most: in the familiar setting of a person's own home. We believe that the right care, delivered in the right place, can make a profound difference to a person's wellbeing, dignity, and sense of self. By supporting people in their own surroundings, we help preserve the routines, relationships, and independence that contribute so deeply to quality of life. Our care provision is broad and thoughtfully tailored to meet a wide range of needs. We specialise in supporting older people who require assistance with daily living, whether that involves help with personal care, medication, meal preparation, or simply a friendly and reliable presence throughout the day. For those living with dementia, we offer patient and understanding support designed to reduce anxiety, encourage familiar routines, and provide reassurance to both the individual and their loved ones. Families navigating a dementia diagnosis often feel overwhelmed, and we are here to walk alongside them with sensitivity and expertise. We also provide care for adults living with mental health conditions, offering steady, respectful support that promotes stability and personal goals. Our team is experienced in assisting people with physical disabilities, helping with mobility, transfers, and the practical tasks that can become challenging, always with a focus on enabling rather than doing for. For those with visual or hearing impairments, we adapt our communication and approach to ensure every person feels fully understood, included, and in control of their own care. We extend our support to younger adults as well, recognising that care needs are not defined by age, and that every individual deserves a service shaped around their personal aspirations and lifestyle. What this breadth of expertise means in practice is that families can trust us to adapt as needs evolve. A loved one's circumstances can change gradually or quite suddenly, and having a care provider that already understands the full picture brings continuity and peace of mind. We work closely with families, healthcare professionals, and the wider community to ensure that care plans remain relevant, responsive, and centred on the person receiving care. Phoenix All Care holds an overall rating of Good from the Care Quality Commission, following its most recent inspection in May 2022. The CQC found us to be Good across the domains of Safe, Effective, Caring, and Well-led, which reflects the standards we uphold every day in the homes we visit. We were rated Requires Improvement in the Responsive domain, and we take this feedback seriously as a guide for continued growth. We are committed to listening, learning, and refining how we respond to the individual preferences and changing needs of those in our care, ensuring that the service we provide keeps pace with the people we support. Choosing care for yourself or someone you love is one of the most significant decisions a family can make. We understand the weight of that choice, and we want you to feel informed, supported, and confident every step of the way. If you are exploring home care options in Wellingborough or the wider North Northamptonshire area, we warmly invite you to get in touch with us. Whether you are at the beginning of your search or ready to arrange care, our team is here to answer your questions, listen to your story, and help you find a way forward that feels right for your family.
Care provided at Phoenix All Care
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 10 May 2022
Read the full inspection report on the CQC website.
Common questions about Phoenix All Care
Where is Phoenix All Care located?
Phoenix All Care is a home care agency based in Wellingborough, North Northamptonshire (NN8 1FG), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Phoenix All Care provide?
Phoenix All Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Phoenix All Care's CQC rating?
Phoenix All Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 May 2022. You can read the full CQC report from the link on this page.
Does Phoenix All Care provide dementia care?
Yes. Phoenix All Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Phoenix All Care
Can they support someone living with dementia at home?
Yes. Yes. Phoenix All Care Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Phoenix All Care Ltd covers roughly 10 miles from Wellingborough.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
Phoenix All Care Ltd has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from Phoenix All Care Ltd. Actual fees depend on the room, the level of care and how it is funded.
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