Serve
Serve is a home care agency in Rushden, North Northamptonshire (NN10 0RT). It holds a CQC rating of Good.
About Serve
We provide care at home in Rushden and the surrounding parts of North Northamptonshire. We support older people, younger adults, people with physical disabilities and people living with sight or hearing loss. Most people who contact us want the same thing, which is to carry on living in their own home with a bit of practical help. That help might be assistance with getting up, washing and dressing, support with medicines, preparing meals, keeping the house in order, or getting out to appointments and to see people. We fit our visits around the day someone already has rather than asking them to rearrange it for us. Working in people's homes is a privilege and we treat it that way. Our carers arrive on time, do what was agreed, and take the time to talk rather than working in silence and leaving. Where someone has reduced sight or hearing, we make sure we announce ourselves clearly, keep things where they were left and check that information has genuinely been understood. We review support regularly and speak plainly with families when needs change, including when what someone requires goes beyond what home care can safely provide. Our most recent overall rating from the Care Quality Commission is good. If you would like to know more, please get in touch and we will explain honestly what we can offer and when we could start.
Care provided at Serve
- Older person care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 24 December 2019
Read the full inspection report on the CQC website.
Common questions about Serve
Where is Serve located?
Serve is a home care agency based in Rushden, North Northamptonshire (NN10 0RT), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Serve provide?
Serve is registered to provide care in people’s own homes, with support that includes Older person care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Serve's CQC rating?
Serve is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 24 December 2019. You can read the full CQC report from the link on this page.
Questions families ask about Serve
Can they support someone living with dementia at home?
No. Serve does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Serve covers roughly 10 miles from Rushden.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
Serve has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from Serve. Actual fees depend on the room, the level of care and how it is funded.
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