Complexus Care
Complexus Care is a home care agency in Kettering, North Northamptonshire (NN16 8NQ). It holds a CQC rating of Good.
About Complexus Care
We at Complexus Care are proud to provide compassionate home care across Kettering and the surrounding communities of North Northamptonshire. As a dedicated home care agency, we bring professional, personalised support directly to the place where people feel most comfortable: their own home. Operating throughout the Kettering area and the wider NN postcode region, we understand the importance of familiar surroundings in supporting wellbeing. Rather than asking people to adjust to a new environment, we come to them, working within the rhythms of their household, respecting their routines, and helping them maintain the independence and comfort that home uniquely offers. Our local presence in the East Midlands means our team knows the community well and can respond promptly to the needs of the families we support. Our care is shaped around each individual, with particular experience in supporting older people who wish to continue living independently, younger adults navigating their own care journeys, and people living with physical disabilities or visual and hearing impairments. In practice, this means we take the time to understand what matters most to each person we visit, whether that is help with personal care in the morning, support with medication, assistance around the home, companionship, or the specialist attention required for more complex needs. For families, it means the reassurance of knowing that a trusted team is there, offering consistent, respectful support that adapts as circumstances change. We recognise that inviting a care provider into a loved one's home is a significant step, and trust is everything. That is why we place such value on communication, keeping families informed and involved, and building genuine relationships with the people in our care. From the first conversation, we listen carefully, plan thoughtfully, and deliver with warmth. Following our most recent Care Quality Commission inspection in May 2023, we were rated Good overall, with Good ratings across all five key areas: Safe, Effective, Caring, Responsive, and Well-led. For families weighing up their options, this independent recognition offers meaningful reassurance that the care we provide is safe, thoughtful, tailored to individual needs, and guided by strong leadership. If you are exploring home care options in Kettering for yourself or someone you love, we warmly invite you to get in touch with Complexus Care. We would be glad to talk through your situation, answer your questions, and help you take the next step with confidence and peace of mind.
Care provided at Complexus Care
- Older person care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 12 May 2023
Read the full inspection report on the CQC website.
Common questions about Complexus Care
Where is Complexus Care located?
Complexus Care is a home care agency based in Kettering, North Northamptonshire (NN16 8NQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Complexus Care provide?
Complexus Care is registered to provide care in people’s own homes, with support that includes Older person care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Complexus Care's CQC rating?
Complexus Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 12 May 2023. You can read the full CQC report from the link on this page.
Questions families ask about Complexus Care
Can they support someone living with dementia at home?
No. Complexus Care does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Complexus Care covers roughly 10 miles from Kettering.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the East Midlands
Complexus Care has not published its fees yet. These are typical hourly rates for the East Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the East Midlands, not a quote from Complexus Care. Actual fees depend on the room, the level of care and how it is funded.
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