Hales Group

Hales Group is a home care agency in Grimsby, North East Lincolnshire (DN31 2AW). It holds a CQC rating of Good.

About Hales Group

We provide care at home in Grimsby and the surrounding area. The people we support include older people and younger adults, people living with dementia, adults with learning disabilities, autistic people, people with mental health conditions, people with physical disabilities, people with visual or hearing impairments, people living with eating disorders and people whose difficulties involve alcohol or drugs. That is a wide range of need, and it only works if we ask before we plan. For an older person, help often centres on personal care, medication, meals and keeping the house manageable. For a younger adult it is more likely to be about independence: running a home, getting to work or college, handling money and keeping appointments. For somebody dealing with substance use or an eating disorder, what helps most is usually staff who are steady, do not moralise and keep turning up when they said they would. Continuity is therefore the heart of this work rather than a detail of it. We try to send the same staff to the same people, because trust is slow to build and quickly undone, and a worker who knows somebody notices early when things are slipping. Our staff are trained for the needs they are asked to meet and have senior colleagues they can reach. Our most recent inspection by the Care Quality Commission rated us good overall. If you are looking for support at home, please get in touch.

Care provided at Hales Group

Read the full inspection report on the CQC website.

Common questions about Hales Group

Where is Hales Group located?

Hales Group is a home care agency based in Grimsby, North East Lincolnshire (DN31 2AW), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Hales Group provide?

Hales Group is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Hales Group's CQC rating?

Hales Group is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 June 2019. You can read the full CQC report from the link on this page.

Does Hales Group provide dementia care?

Yes. Hales Group supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Hales Group

Can they support someone living with dementia at home?

Yes. Yes. Hales Group Limited - Grimsby is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Hales Group Limited - Grimsby covers roughly 10 miles from Grimsby.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the Yorkshire & Humberside

Hales Group Limited - Grimsby has not published its fees yet. These are typical hourly rates for the Yorkshire & Humberside, so you know roughly what to expect before you call.

Indicative figures for the Yorkshire & Humberside, not a quote from Hales Group Limited - Grimsby. Actual fees depend on the room, the level of care and how it is funded.

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