Comfort Call

Comfort Call is a home care agency in Grimsby, North East Lincolnshire (DN32 0LW).

About Comfort Call

Comfort Call covers North East Lincolnshire from our base in Grimsby, providing care and support in people's own homes. We visit older people, people living with dementia, people managing mental health conditions, people with physical disabilities, people living with sight or hearing loss, and younger adults. Most households find us at a point of change. A fall, a hospital stay, a diagnosis, or the gradual arrival of the moment when carrying on alone stops making sense. What we try to do in the first weeks is take the pressure off without taking the place over. We pick up what has genuinely become hard and leave alone what somebody still manages, because capability removed for convenience is very difficult to recover. The work covers washing and dressing, medication prompted or given, meals, moving safely about the house, laundry, shopping, appointments and unhurried company. Some households want one visit a week and others need four calls a day. For people living with dementia we keep familiar carers coming at familiar times. Where sight or hearing loss is part of the picture we get the small habits right: announcing ourselves, leaving furniture where it lives, checking that aids and glasses are clean and working. We have not yet been given an overall rating by the Care Quality Commission. We would rather be judged on how plainly we answer your questions, so please ask them.

Care provided at Comfort Call

Read the full inspection report on the CQC website.

Common questions about Comfort Call

Where is Comfort Call located?

Comfort Call is a home care agency based in Grimsby, North East Lincolnshire (DN32 0LW), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Comfort Call provide?

Comfort Call is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Does Comfort Call provide dementia care?

Yes. Comfort Call supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Comfort Call

Can they support someone living with dementia at home?

Yes. Yes. Comfort Call - North East Lincolnshire is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Comfort Call - North East Lincolnshire covers roughly 10 miles from Grimsby.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the Yorkshire & Humberside

Comfort Call - North East Lincolnshire has not published its fees yet. These are typical hourly rates for the Yorkshire & Humberside, so you know roughly what to expect before you call.

Indicative figures for the Yorkshire & Humberside, not a quote from Comfort Call - North East Lincolnshire. Actual fees depend on the room, the level of care and how it is funded.

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