Home Care in New Milton
New Milton has 9 CQC registered home care agencies. 6 are rated Good, 1 Requires improvement, and 2 have not yet been rated. 7 of the 9 were last inspected more than three years ago.
Source: Care Quality Commission register, kept up to date as ratings change.
New Milton at a glance
What the local numbers say about home care in New Milton, to help you judge the options below.
- Hourly care visits, South East: £28.00 to £36.96 an hour. Middle half of prices from 24 agencies.
- People aged 75 and over: 30,600. Rising to 35,500 by 2035, up 16%
- Living with dementia, aged 65 and over (estimate): 4,000. Rising to 5,000 by 2035, up 25%
- People aged 85 and over: 8,800. Rising to 13,100 by 2035, up 49%
- Dementia diagnosis rate: 66%. The NHS ambition is 67%. Hampshire as a whole is 64%.
- Agencies in the borough, last 12 months: 0 opened, 1 closed. 31 registered today.
- Choice of agencies: 103 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.7 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.
Planning and Paying for Home Care in New Milton
Support at home is usually bought gradually, beginning with a single morning call and growing as needs do. Because it builds that way, families often work out the funding rules only once several hours a week are already in place. A care needs assessment brings some order to that, and it is free, open to anyone who appears to need support, and independent of what anyone can afford.
Getting a Care Needs Assessment
Hampshire County Council is the authority responsible for carrying out that assessment and for arranging funded support where a person is eligible. An assessor looks at washing, dressing, medicines, meals, mobility and risk, then sets out how much support would meet those needs and how often it should come. Where a relative is already providing care, they can ask for an assessment of their own needs alongside it, which is worth doing before things reach breaking point. The written outcome makes every later conversation with an agency far more precise.
What Home Care Costs and Who Pays
Agencies charge by the hour or by the visit, and rates rise for evenings, weekends and bank holidays. A financial assessment decides whether the council contributes, taking savings and income into account, and support at home is treated differently from residential care in that the value of the person's own house is disregarded. Some families take a direct payment and arrange the care themselves, which brings flexibility along with the work of managing it. Whichever route you take, ask for the rate in writing, check the minimum visit length, and ask what travel time across the area does to the times you are offered.
Choosing a Home Care Agency in New Milton and What to Check
What the Ratings Show and Where They Stop
GoodOaks Homecare in the New Forest, Serendip Home Care Limited, Forest Care, Agincare UK New Milton and CAS Care Solutions are among those rated Good, awarded on findings about safety, effectiveness, care, responsiveness and leadership. The Dimensions domiciliary care office for South Hampshire currently carries a Requires Improvement rating, so ask directly what inspectors found and what has changed since. Two agencies, including Helping Hands New Milton, have not yet been rated, which means judging them on how precisely they answer questions about staffing and training.
Questions That Separate Good Agencies From Poor Ones
Ask how many different carers would come over a typical fortnight, because continuity is what people notice most and what agencies find hardest to promise. Ask what happens when a carer is ill, how late a visit can run before you are told, and whether times are fixed or given as a window. Ask who supervises the carers, how often a manager visits the house, and how a complaint is handled once it has been made. Ask too how visits are recorded and whether the family can see those records, since that is often the only reliable window into what happens between calls.
9 home care in New Milton
- GoodOaks Homecare (New Forest) · Unit 6 Parkland Place, New Milton, Hampshire, BH25 6DJ
Home care · CQC Good · Run by ICare Healthcare Limited
We at GoodOaks Homecare (New Forest) are proud to provide compassionate home care across New Milton and the surrounding Hampshire communities, supporting people to live well and independently in the place they love most: their own home....
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults - Serendip Home Care · 12 The Parade, New Milton, Hampshire, BH25 5BS
Home care · CQC Good · Run by Serendip Home Care Limited
At Serendip Home Care, we provide personalised care and support to people in their own homes across New Milton and the surrounding areas of Hampshire. We believe that staying at home, in familiar surroundings, makes a real difference to...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse - Dimensions South Domiciliary Care Office · Cedar Place, New Milton, Hampshire, BH25 5EN
Home care · CQC Requires improvement · Run by Dimensions (UK) Limited
We are Dimensions South Hampshire, a home care agency based in New Milton. We support younger adults in their own homes, including adults with learning disabilities and autistic adults. The people we support are adults with lives to lead...
Specialisms: Learning Disability / Autism, Younger Adults - Agincare UK · 16 Whitefield Road, New Milton, Hampshire, BH25 6DF
Home care · CQC Good · Run by Agincare UK Limited
We at Agincare UK New Milton are proud to provide compassionate home care across New Milton and the surrounding Hampshire communities, supporting people to live well and safely in the place they know best: their own home. Based in the...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment - Helping Hands · Shop 4 Bursledon House, New Milton, Hampshire, BH25 6HY
Home care · Run by Midshires Care Limited
Helping Hands New Milton supports people in their own homes across New Milton and the surrounding parts of Hampshire. We work with older people, adults living with dementia, people with a learning disability or autism, those with a...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults - CAS Care Solutions · 1a Hamilton Business Park, New Milton, Hampshire, BH25 6TL
Home care · CQC Good · Run by CAS Care Solutions Ltd
CAS Care Solutions is a home care agency in New Milton, supporting people in their own homes across Hampshire. We visit older people and younger adults, people living with dementia, adults who are autistic or have a learning disability,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults - Forest Care · Alderson House, New Milton, Hampshire, BH25 6DQ
Home care · CQC Good · Run by Contemplation Home Care Limited
We are Forest Care, supporting adults in their own homes in New Milton and the surrounding part of Hampshire. We support older people and people living with dementia, adults with learning disabilities or autism, people with physical...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults - Sanctuary Supported Living (98 Old Milton Road) · 98 Old Milton Road, New Milton, Hampshire, BH25 6EB
Home care · CQC Good · Run by Sanctuary Home Care Limited
We are Sanctuary Supported Living at 98 Old Milton Road in New Milton, working with adults in their own homes. Our starting point is what somebody wants their life to look like, and then the practical question of what support would make...
Specialisms: Learning Disability / Autism, Physical Disability, Younger Adults - VidaCare · 87 Old Milton Road, New Milton, Hampshire, BH25 6DN
Home care · Run by Vidacare Services Ltd
VidaCare provides care and support in people's own homes around New Milton and the surrounding part of Hampshire. We work with older adults, younger adults, people living with dementia, and people living with physical disabilities. Home...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, South East Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few Hampshire agencies publish a rate. | £28.00 to £36.96 an hour |
| What Hampshire pays Average hourly rate, October 2026. | £25.90 an hour |
| Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum. | £34.42 an hour |
| Live in care, England Middle half of prices from 62 agencies. Median £1,455. | £1,250 to £1,668 a week |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.
Inspected most recently
- CAS Care Solutions, 30 November 2022, Good
- Dimensions South Hampshire Domiciliary Care Office, 15 July 2022, Requires improvement
- Agincare UK New Milton, 11 January 2020, Good
Longest since a report
- Sanctuary Supported Living (98 Old Milton Road), 16 August 2018, Good
- GoodOaks Homecare (New Forest), 29 November 2018, Good
- Serendip Home Care Limited, 11 April 2019, Good
Frequently asked questions about home care in New Milton
How many home care agencies are there in New Milton?
New Milton has 9 CQC registered home care agencies: 6 Good, 1 Requires improvement, 2 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.
How much does home care cost in New Milton?
Hourly care visits, South East: £28.00 to £36.96 an hour. Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few Hampshire agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
Which home care agencies in New Milton were inspected most recently?
CAS Care Solutions (30 November 2022), Dimensions South Hampshire Domiciliary Care Office (15 July 2022) and Agincare UK New Milton (11 January 2020) have the most recent CQC reports.