Serendip Home Care
Serendip Home Care is a home care agency in New Milton, Hampshire (BH25 5BS). It holds a CQC rating of Good.
About Serendip Home Care
At Serendip Home Care, we provide personalised care and support to people in their own homes across New Milton and the surrounding areas of Hampshire. We believe that staying at home, in familiar surroundings, makes a real difference to how people feel, and we work hard to make that possible for the people we support. Our team is experienced in supporting a wide range of needs, including older people, those living with dementia, people managing mental health conditions, physical disabilities, visual or hearing impairments, and younger adults who need a helping hand. We also support individuals working through eating disorders and alcohol or drug misuse, approaching every situation with honesty and without judgement. We know that inviting someone into your home is a big step, and we take that trust seriously. We take time to get to know each person properly, understanding not just their care needs but also their routines, preferences and what matters most to them day to day. Care is always shaped around the individual rather than fitted into a one size fits all approach. We are proud to hold a Good rating from the Care Quality Commission, which reflects the consistent, thoughtful care our team provides. That recognition means a great deal to us, though we are always looking at how we can do better and listening to the people we support and their families to help us improve. Whether someone needs a short visit each day or more regular support throughout the week, we aim to provide care that feels natural, respectful and genuinely useful. If you are looking for home care in New Milton or the wider Hampshire area, we would be very happy to have a conversation about how we might be able to help you or your loved one.
Care provided at Serendip Home Care
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 11 April 2019
Read the full inspection report on the CQC website.
Common questions about Serendip Home Care
Where is Serendip Home Care located?
Serendip Home Care is a home care agency based in New Milton, Hampshire (BH25 5BS), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Serendip Home Care provide?
Serendip Home Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Serendip Home Care's CQC rating?
Serendip Home Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 11 April 2019. You can read the full CQC report from the link on this page.
Does Serendip Home Care provide dementia care?
Yes. Serendip Home Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Serendip Home Care
Can they support someone living with dementia at home?
Yes. Yes. Serendip Home Care Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Serendip Home Care Limited covers roughly 10 miles from New Milton.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Serendip Home Care Limited has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Serendip Home Care Limited. Actual fees depend on the room, the level of care and how it is funded.
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