Helping Hands

Helping Hands is a home care agency in New Milton, Hampshire (BH25 6HY).

About Helping Hands

Helping Hands New Milton supports people in their own homes across New Milton and the surrounding parts of Hampshire. We work with older people, adults living with dementia, people with a learning disability or autism, those with a physical disability, people living with a visual or hearing impairment, and younger adults. Every arrangement begins with a proper conversation. We want to understand how somebody likes their day to run, what they still manage perfectly well themselves and where a hand would genuinely make a difference. That becomes a written plan in plain language which our carers follow and which we revisit as circumstances change. Visits can cover personal care, help with medication, preparing meals, household tasks, shopping, getting to appointments and simply spending time with someone. Some people want one short call a day, others need support several times a day, and for some a live in arrangement works better, with a carer there throughout. Continuity matters a great deal in home care, so we keep the team around each person small. A familiar face at a predictable hour is worth far more than an efficient rota, and familiar carers notice when things are different. We have not yet been given an overall rating by the Care Quality Commission. We are open about that and happy to explain how we work. Please get in touch.

Care provided at Helping Hands

Read the full inspection report on the CQC website.

Common questions about Helping Hands

Where is Helping Hands located?

Helping Hands is a home care agency based in New Milton, Hampshire (BH25 6HY), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Helping Hands provide?

Helping Hands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Does Helping Hands provide dementia care?

Yes. Helping Hands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Helping Hands

Can they support someone living with dementia at home?

Yes. Yes. Helping Hands New Milton is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Helping Hands New Milton covers roughly 10 miles from New Milton.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South East

Helping Hands New Milton has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Helping Hands New Milton. Actual fees depend on the room, the level of care and how it is funded.

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