Which providers in Richmond Upon Thames offer home care?

Care Assura currently lists 25 home care agencies covering Richmond Upon Thames, including Bluebird Care (Richmond and Twickenham), Caremark (Richmond upon Thames), Helping Hands Richmond, Cura Care East Sheen, Amber Home Carers, Paragon Home Healthcare Ltd and Care Outlook (Twickenham). Of these, 17 hold a Good rating from the Care Quality Commission and 8 are not yet rated. You can filter the directory to see which agencies cover your specific postcode and the types of visit they offer. Most providers will arrange a free home assessment before agreeing a care plan.

What is the difference between a home care agency and a live-in or nursing service?

A home care agency typically arranges scheduled visits during the day or evening to help with personal care, meals, medication prompts and companionship. Live-in care provides a carer who stays in the home around the clock, which suits people who need constant reassurance or supervision. Nursing at home involves clinically qualified staff, often through NHS district nursing or a specialist provider, for tasks such as wound care or complex medication. Some agencies in Richmond Upon Thames offer more than one of these options, so it is worth asking about their full range.

What should I ask when meeting a home care agency in Richmond Upon Thames?

Ask how carers are recruited, trained and supervised, and whether the same small team will visit consistently. Check the minimum visit length, how travel time between clients is managed, and what happens if a carer is off sick. Request to see a sample care plan and ask how the agency handles medication, safeguarding concerns and complaints. Finally, ask for the name of the registered manager and how you can contact them directly if something needs to change.

How do I arrange a care needs assessment in Richmond Upon Thames?

Care needs assessments are arranged through London Borough of Richmond upon Thames, which has a statutory duty to assess anyone who appears to need support. You can request one online, by phone or through a GP, hospital discharge team or family member acting on your behalf. A social worker or occupational therapist will visit to discuss daily life, health conditions and risks, then recommend a package of support. The assessment itself is free and does not commit you to accepting council-arranged care.

Can London Borough of Richmond upon Thames fund a home care package?

Yes, the council can fund all or part of a home care package where the needs assessment confirms eligible needs and the financial assessment shows capital below the national threshold. Contributions are calculated from income, savings and certain benefits, and the council will explain what you are expected to pay. Many people receive their funding as a direct payment, which lets them choose their own agency from those listed here. Where care needs are primarily health related, NHS Continuing Healthcare may cover the full cost instead.

How far in advance should I start looking for home care?

Where possible, allow four to six weeks to research providers, request assessments and settle on a care plan. If care is needed urgently, for example following a fall or hospital discharge, several Richmond Upon Thames agencies can begin visits within a few days, though choice may be more limited. Starting early gives you time to interview more than one provider, check CQC reports and make sure the care plan reflects the person's real routines. It also reduces the pressure of making a permanent decision during a crisis.

Home Care in Richmond Upon Thames

Richmond Upon Thames has 25 CQC registered home care agencies. 18 are rated Good, and 7 have not yet been rated. 13 of the 25 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Richmond Upon Thames at a glance

What the numbers say about home care in Richmond upon Thames.

Hourly care visits, London: £22.88 to £30.05 an hour. Middle half of prices from 16 agencies.
People aged 75 and over: 17,700. Rising to 20,700 by 2035, up 17%
Living with dementia, aged 65 and over (estimate): 2,300. Rising to 2,900 by 2035, up 28%
People aged 85 and over: 4,600. Rising to 7,100 by 2035, up 56%
Dementia diagnosis rate: 66%. The NHS ambition is 67%.
Agencies in Richmond upon Thames, last 12 months: 1 opened, 2 closed

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

Care Assura lists 25 home care agencies serving Richmond Upon Thames, of which 17 currently hold a Good rating from the Care Quality Commission and 8 are not yet rated. Home care lets people stay in familiar surroundings while receiving support with daily living, personal care, medication prompts or overnight assistance. The choice is broad, so it helps to have a clear idea of what matters most to your household before contacting providers.

Choosing the right home care agency in Richmond Upon Thames

Because care happens in your own home, the relationship with the agency and its carers matters as much as the tasks being carried out. Look for providers who take time to understand routines, preferences and health conditions before drafting a care plan, and who are willing to adapt as needs change.

Checking regulation and reputation

Every agency operating in Richmond Upon Thames must be registered with the Care Quality Commission. Providers such as Bluebird Care (Richmond and Twickenham), Cura Care East Sheen, Helping Hands Richmond, Caremark (Richmond upon Thames), Amber Home Carers and Paragon Home Healthcare Ltd currently hold a Good rating, and their inspection reports are worth reading in full. Newer services including Venus Healthcare, Mosa Care Ltd and Heypi Care Service have not yet been rated, which does not indicate a concern but does mean you should ask more questions about training, supervision and complaints handling.

Practical questions to ask

Ask how many different carers are likely to visit each week, whether the same team can be maintained, and how the agency covers sickness or annual leave. Find out the minimum visit length, whether staff have time between calls to travel across the borough, and how medication and moving and handling are managed. Requesting a written care plan and a named coordinator gives you a clear point of contact from day one.

Arranging and funding home care in Richmond Upon Thames

Some families arrange and pay for home care privately, while others approach the council first. Either route is valid, and many people combine the two once needs increase.

The care needs assessment

Anyone who appears to need support is entitled to a free care needs assessment, regardless of income or savings. A social worker or occupational therapist will discuss daily routines, mobility, cognition, medication and any risks at home, then recommend a level of support. You can request an assessment through London Borough of Richmond upon Thames Adult Social Care, who coordinate assessments, safeguarding and funded packages across the borough. Where a carer is providing regular unpaid support, they can request a separate carer's assessment at the same time.

How costs and funding work

Home care in Richmond Upon Thames is typically charged by the hour, with higher rates for evenings, weekends, bank holidays and live-in arrangements. After the needs assessment, a financial assessment looks at income and capital to decide how much the council will contribute. Those with capital above the national upper threshold usually pay in full, while people below it may receive part or all of their care funded, sometimes through a direct payment that lets them choose their own agency from the list above. NHS Continuing Healthcare may apply where needs are primarily health related, and it is worth asking about attendance allowance, which is not means tested.

Starting the search

Shortlist three or four agencies, request a home visit, and ask for references or examples of similar cases. Getting the arrangements right early tends to reduce disruption later, particularly if hospital discharge or a change in condition brings sudden pressure to act.

25 home care in Richmond Upon Thames

Venus Healthcare · CR House, Hampton, Richmond upon Thames, TW12 9EA
Home care · Run by Venus Healthcare Homes Ltd
At Venus Healthcare, we provide home care support to people living in Hampton and across the Richmond upon Thames area. We work with younger adults, including those living with learning disabilities, autism, and mental health conditions,...
Specialisms: Learning Disability / Autism, Mental Health, Younger Adults
Bridge of Care · Flat 6, Kingston Upon Thames, Richmond upon Thames, KT1 4BG
Home care · Run by Bridge of Care Limited
We at Bridge of Care are proud to provide compassionate home care across Kingston Upon Thames and the surrounding communities, supporting people to live well and safely in the place they love most: their own home. As a dedicated home care...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Amber Home Carers · 51A Sheen Lane, London, Richmond upon Thames, SW14 8AB
Home care · CQC Good · Run by Amber Home Carers Ltd
Amber Home Carers supports people across Richmond upon Thames in their own homes. Our work covers a wide range of needs, and we plan each person's support around their own routines rather than around a standard schedule. We support older...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults, Eating Disorders
Bluebird Care (Richmond & Twickenham) · Electroline House, London, Richmond upon Thames, TW1 4JH
Home care · CQC Good · Run by Ilium Ltd
Here at Bluebird Care Richmond and Twickenham, we provide home care to people across the London Borough of Richmond upon Thames, supporting individuals to live well and comfortably in the place they know best: their own home. We work with...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Cura Care East Sheen · 186 Upper Richmond Road West, London, Richmond upon Thames, SW14 8AN
Home care · CQC Good · Run by Cura Care Limited
At Cura Care East Sheen, we provide home care to people living in Richmond upon Thames and the surrounding areas of London. Our work centres on helping people remain in the comfort of their own homes, with the right level of support...
Specialisms: Older Person Care, Dementia Care, Younger Adults
St Mary’s Team Care · Basement, London, Richmond upon Thames, SW13 9DW
Home care · CQC Good · Run by St Mary’s Team Care Ltd
St Mary's Team Care provides care at home for people in Richmond upon Thames and the surrounding area. We help with as much or as little as somebody needs, from a short call each day to several visits, and we build the arrangement around...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
ABLEHILLS CARE AGENCY · Richmond Business Centres Limited, Richmond, Richmond upon Thames, TW9 1DL
Home care · Run by Ablehills Care Agency Ltd
Ablehills Care Agency supports people across Richmond upon Thames in their own homes. We arrange visits around the routines somebody already has rather than around what suits a rota, and we aim to keep the same carers going to the same...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Best Care Co · Diamond House, Richmond, Richmond upon Thames, TW9 4LN
Home care · CQC Good · Run by Best Care Group Ltd
Best Care Co provides care and support in people's own homes across the London borough of Richmond upon Thames. We work with people living with dementia, people managing mental health conditions, people with physical disabilities and...
Specialisms: Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment
Caremark (upon Thames) · 212 A Sandycombe Road, Richmond, Richmond upon Thames, TW9 2EQ
Home care · CQC Good · Run by Trinity 365 Care Ltd
Caremark supports adults in their own homes across Richmond upon Thames and the surrounding area. We work with a wide range of people. Older people and those living with dementia, adults with a learning disability or autism, people living...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Helping Hands · 5 Duke Street, Richmond, Richmond upon Thames, TW9 1HP
Home care · CQC Good · Run by Midshires Care Limited
We at Helping Hands Richmond are proud to provide compassionate home care to families across Richmond and the surrounding areas of Richmond upon Thames. As a dedicated home care agency, we bring professional support directly to your loved...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Mosa Care · Parkshot House, Richmond, Richmond upon Thames, TW9 2PR
Home care · Run by Mosa Care Ltd
Mosa Care is a home care agency based in Richmond, supporting adults across Richmond upon Thames in their own homes. We work with older people, with people living with dementia, with people who have physical disabilities or sight and...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Paragon Home Healthcare · Goodwin House, Richmond, Richmond upon Thames, TW9 1AA
Home care · CQC Good · Run by Paragon Home Healthcare Ltd
We at Paragon Home Healthcare are proud to provide compassionate home care across Richmond, supporting people to live safely and comfortably within the familiar surroundings of their own homes. Based in the leafy borough of Richmond upon...
Specialisms: Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment
The Windham Croft Centre · 20 Windham Road, Richmond, Richmond upon Thames, TW9 2HP
Home care · CQC Good · Run by Achieving for Children Community Interest Company
The Windham Croft Centre is a home care agency in Richmond, providing support to adults with a learning disability, autistic adults, people with a physical disability and people with a visual or hearing impairment. Supporting somebody who...
Specialisms: Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment
Vigilance Care Services · Parkshot House, Richmond, Richmond upon Thames, TW9 2PR
Home care · Run by Jobs Link (UK) Ltd
Vigilance Care is a home care agency in Richmond, supporting people in their own homes across Richmond upon Thames and nearby. Our work is with people living with dementia, people with a learning disability, autistic people, people...
Specialisms: Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment
Absolute Care Services · 4 Latimer Road, Teddington, Richmond upon Thames, TW11 8QA
Home care · CQC Good · Run by Absolute Care Services Ltd
We at Absolute Care are proud to offer trusted home care across Teddington and the wider borough of Richmond upon Thames, supporting people to live well and safely in the place they know best: their own home. Being based in Teddington...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Alcohol / Drug Misuse
Crossroads Caring for Carers · 1 Beverley Court, Teddington, Richmond upon Thames, TW11 8ST
Home care · CQC Good · Run by Richmond Upon Thames Crossroads Care
We at Richmond Upon Thames Crossroads Caring for Carers are proud to provide compassionate home care across Teddington and the wider Richmond upon Thames community, supporting individuals and families who need a trusted helping hand in the...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Heypi Care Service · No. 307 Third Floor, Teddington, Richmond upon Thames, TW11 0JR
Home care · CQC Good · Run by Heypi Care Services Limited
We at Heypi Care Service are proud to offer compassionate home care across Teddington and the wider Richmond upon Thames area, supporting individuals who wish to remain in the comfort and familiarity of their own homes whilst receiving the...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Richmond and Kingston DCA · Rowan House, Teddington, Richmond upon Thames, TW11 9BP
Home care · CQC Good · Run by United Response
We at Richmond and Kingston DCA are proud to provide compassionate home care across Teddington and the wider Richmond upon Thames community, supporting people to live confidently and comfortably in the place they know best: their own home....
Specialisms: Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults
Care Outlook) · 122 Nelson Road, Twickenham, Richmond upon Thames, TW2 7AY
Home care · CQC Good · Run by Care Outlook Ltd
At Care Outlook Twickenham, we provide home care to people living in Twickenham and across the wider Richmond upon Thames area. We work with a broad range of individuals, including older adults, younger adults, and people living with...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Cura Care · 46 Crown Road, Twickenham, Richmond upon Thames, TW1 3EH
Home care · CQC Good · Run by Cura Care Limited
We provide care at home in Twickenham and the surrounding area, supporting older adults, people living with dementia and younger adults. We spend real time on the first conversation, in the person's own home, and we want the person...
Specialisms: Older Person Care, Dementia Care, Younger Adults
DPM Twenty Four Seven Care Services · 2 20 Seaton Road, Twickenham, Richmond upon Thames, TW2 7AT
Home care · Run by DPM Twenty Four Seven Care Services Ltd
DPM Twenty Four Seven Care provides support in people's own homes in Twickenham and across the London borough of Richmond upon Thames. We visit older people, people living with dementia, people with physical disabilities and younger...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Filipino Care Givers · Network International Business Centre, Twickenham, Richmond upon Thames, TW1 4DD
Home care · CQC Good · Run by Filipino Care Givers Ltd
We at Filipino Care Givers are proud to provide compassionate home care across Twickenham and the wider Richmond upon Thames area, supporting people to live well and safely in the place they know best: their own home. Being based in the...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Oak Support · Regal House, Twickenham, Richmond upon Thames, TW1 3QS
Home care · CQC Good · Run by Oak Support Limited
We provide support at home in Twickenham and the surrounding part of Richmond, working with older people and younger adults, including people living with dementia, adults with learning disabilities, autistic people, people with physical...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults
OFH Care · 7th floor, Twickenham, Richmond upon Thames, TW1 3QS
Home care · CQC Good · Run by OFORI Hammond Ltd
OFH Care is a home care agency in Twickenham, supporting people in their own homes across Richmond upon Thames. We work with people living with dementia, adults with a learning disability, autistic adults, people living with mental ill...
Specialisms: Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment
Transit Community Support CIC · 115b, Twickenham, Richmond upon Thames, TW2 7LG
Home care · Run by Transit Community Support CIC
We at Transit Community Support CIC are proud to offer compassionate home care across Twickenham and the wider borough of Richmond upon Thames, supporting people to live well and safely in the place they know best: their own home. Being...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults

What home care costs

Type of care	What it costs
Hourly care visits, London Middle half of prices from 16 agencies. Median £24.48. Shown for London because too few Richmond upon Thames agencies publish a rate.	£22.88 to £30.05 an hour
What Richmond upon Thames pays Average hourly rate, October 2026.	£22.00 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

Heypi Care Service, 29 June 2026, Good
St Mary’s Team Care, 22 May 2026, Good
Best Care Co, 18 May 2026, Good

Longest since a report

Richmond Upon Thames Crossroads Caring for Carers, 12 November 2019, Good
Bluebird Care (Richmond & Twickenham), 16 May 2020, Good
Care Outlook (Twickenham)), 29 April 2021, Good

Frequently asked questions about home care in Richmond Upon Thames

How many home care agencies are there in Richmond Upon Thames?

Richmond Upon Thames has 25 CQC registered home care agencies: 18 Good, 7 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in Richmond Upon Thames?

Hourly care visits, London: £22.88 to £30.05 an hour. Middle half of prices from 16 agencies. Median £24.48. Shown for London because too few Richmond upon Thames agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in Richmond Upon Thames were inspected most recently?

Heypi Care Service (29 June 2026), St Mary’s Team Care (22 May 2026) and Best Care Co (18 May 2026) have the most recent CQC reports.