Crossroads Caring for Carers
Crossroads Caring for Carers is a home care agency in Teddington, Richmond upon Thames (TW11 8ST). It holds a CQC rating of Good.
About Crossroads Caring for Carers
We at Richmond Upon Thames Crossroads Caring for Carers are proud to provide compassionate home care across Teddington and the wider Richmond upon Thames community, supporting individuals and families who need a trusted helping hand in the comfort of their own homes. As a home care agency based in the TW postcode area, we bring our support directly to those we care for, meaning there is no need to leave the familiar surroundings of home, neighbourhood, and loved ones. For many families across Teddington and the surrounding London borough, this continuity is invaluable. Remaining at home, surrounded by personal memories and routines, can make all the difference to a person's sense of wellbeing, independence, and dignity. Our team offers a broad range of specialised support, recognising that every individual we care for has a unique story, unique needs, and unique aspirations. We provide older person care and dementia care, working sensitively with families navigating the changes that come with later life and cognitive decline. We also support younger adults, including those living with learning disabilities or autism, mental health conditions, physical disabilities, and visual or hearing impairment. In practice, this means we are able to tailor our approach to suit the person, whether that involves companionship and gentle reassurance, help with daily routines, supporting someone to engage with their community, or providing skilled assistance for more complex needs. Families can take comfort in knowing that the care their loved one receives is shaped around them, not the other way around. We are also deeply aware that behind every person receiving care, there is often a family member or friend giving their time, love, and energy as a carer. Supporting carers themselves is woven into the very heart of who we are, and we understand the relief that good quality, dependable home care can bring to those who are juggling many responsibilities. Our Care Quality Commission rating reflects the standards we strive to uphold every day. We are rated Good overall, with Good ratings across the Safe, Effective, Caring, and Responsive domains, and we are particularly proud to hold an Outstanding rating for being Well led. This recognition speaks to the strong leadership, clear values, and culture of continuous improvement that guide our team. For families, a Good rating offers reassurance that the care provided meets the standards expected, whilst our Outstanding leadership rating reflects a genuine commitment to listening, learning, and going above and beyond for the people we support. Choosing care for someone you love is one of the most important decisions a family can make, and we know it is rarely an easy one. If you are exploring home care options in Teddington or elsewhere in Richmond upon Thames, we warmly invite you to get in touch with us. We are here to listen, to answer your questions without pressure, and to help you understand how thoughtful, person centred home care could make a meaningful difference for your loved one and for your whole family.
Care provided at Crossroads Caring for Carers
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 12 November 2019
Read the full inspection report on the CQC website.
Common questions about Crossroads Caring for Carers
Where is Crossroads Caring for Carers located?
Crossroads Caring for Carers is a home care agency based in Teddington, Richmond upon Thames (TW11 8ST), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Crossroads Caring for Carers provide?
Crossroads Caring for Carers is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Crossroads Caring for Carers's CQC rating?
Crossroads Caring for Carers is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 12 November 2019. You can read the full CQC report from the link on this page.
Does Crossroads Caring for Carers provide dementia care?
Yes. Crossroads Caring for Carers supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Crossroads Caring for Carers
Can they support someone living with dementia at home?
Yes. Yes. Richmond Upon Thames Crossroads Caring for Carers is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Richmond Upon Thames Crossroads Caring for Carers covers roughly 10 miles from Teddington.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the London
Richmond Upon Thames Crossroads Caring for Carers has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.
- Home care (per hour): £30 to £36 per hour, typical range
Indicative figures for the London, not a quote from Richmond Upon Thames Crossroads Caring for Carers. Actual fees depend on the room, the level of care and how it is funded.
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