Home Care in Leatherhead

Leatherhead has 19 CQC registered home care agencies. 10 are rated Good, 1 Requires improvement, 1 Inadequate, and 7 have not yet been rated. 10 of the 19 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

What care at home in Leatherhead involves and what to look for

Home care arrives in visits. A carer comes at agreed times to help with getting up, washing, dressing, medication, meals or company, then leaves again. It might be twenty minutes each morning or four calls a day, and it can grow as needs change. What separates one agency from another is therefore reliability and the identity of the person at the door.

Reading the grades on this page

Ten of these agencies hold a Good rating, meaning inspectors judged them safe, effective, caring, responsive and well led at the last inspection. Two hold Requires Improvement, which is a reason to read the report rather than to strike the agency off, since the substance of a shortfall varies a great deal. Seven have no published rating. That is common with newer agencies and is not a criticism, but it leaves nothing independent to weigh, so ask for references and start with a trial.

Continuity of carers

The most useful question is how many different carers would visit in a fortnight. Ask how the rota is put together, whether families are told in advance when the regular carer is away, and who telephones when someone is running late. A small, settled team that knows the household is what makes home care feel like support rather than an intrusion.

Times, tasks and the written plan

Ask what the minimum visit length is, because a hurried call helps nobody. Ask who writes the care plan, who agrees it and how often it is reviewed. Ask what training carers receive for medication, for moving and handling, and for any particular condition in the household. Ask how visits are recorded and whether relatives can see those records.

Getting an assessment and arranging the funding

The assessment costs nothing

Any adult who appears to need care and support can ask for an assessment, whatever their income or capital. A practitioner considers daily tasks, mobility, medication, nutrition, risk and isolation, then sets out in writing how much help is needed and when. That document turns a general worry into a practical schedule. Ask Surrey County Council adult social care to arrange it, and request a carer's assessment of your own if you have been providing the support so far.

How much a household contributes

A financial assessment compares capital and income with national thresholds. When care is delivered in someone's own home, the value of that home is not counted as capital, so support reaches further than families often assume. Those who qualify may take a direct payment and buy care from an agency of their own choosing. Ask for the calculation in writing.

What an hourly rate covers

Rates differ between agencies and by the time of day, with evenings, weekends and bank holidays often priced separately. Ask whether travel time is billed, what happens when a visit is cancelled at short notice, and how the rate changes if two carers are needed. A low figure tied to very brief calls rarely represents the better value.

Local care news in Surrey

• New 30 bed care home registered with CQC in Waverley: Bridge House Care Home (5 November 2026)
• CQC register adds a new care home in Waverley: Cedar Court Care Home (5 November 2026)

More local care news for Surrey

Related searches

• Care Homes in Leatherhead
• Nursing Homes in Leatherhead

Home Care near Leatherhead

• Epsom
• Dorking
• Chessington
• Walton-on-Thames
• Surbiton
• Weybridge
• Worcester Park
• Reigate
• Sutton
• New Malden