Saracen Care Services
Saracen Care Services is a home care agency in Cheltenham, Gloucestershire (GL50 1HX). It holds a CQC rating of Outstanding.
About Saracen Care Services
We at Saracen Care Services are proud to provide compassionate home care across Cheltenham and the wider Gloucestershire area, supporting people to live well and independently in the place they love most: their own home. Based in the GL postcode area, we deliver care throughout Cheltenham and its surrounding communities in the South West. Rather than asking people to adjust to an unfamiliar environment, we come to you, bringing skilled, personalised support directly into the comfort and familiarity of your own surroundings. This means our care fits seamlessly around the routines, preferences, and treasured belongings that make a house a home. Our team supports a broad range of needs, offering specialist care for older people, including those living with dementia, as well as younger adults requiring tailored assistance. We are experienced in supporting individuals with learning disabilities and autism, physical disabilities, and visual or hearing impairments. In practice, this means families can trust that whether a loved one needs help with daily tasks, companionship, more complex personal care, or sensitive dementia support, our approach is shaped around the individual rather than a one size fits all model. We take time to understand each person's history, preferences, and aspirations, working closely with families to build a package of care that genuinely reflects what matters most. Our quality of care is reflected in our Outstanding overall rating from the Care Quality Commission, the highest possible recognition awarded by the regulator. We were rated Outstanding in the Caring, Responsive, and Well-led domains, with Good ratings for Safe and Effective. For families, this rating offers genuine reassurance: it signals a culture where kindness, responsiveness to changing needs, and strong leadership are embedded in everything we do. Choosing care for someone you love is one of the most important decisions a family can make, and we understand the weight of that choice. If you are exploring home care options in Cheltenham, we warmly invite you to get in touch to learn more about how we can support your family with thoughtful, dignified care tailored to your loved one's needs.
Care provided at Saracen Care Services
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 9 November 2019
Read the full inspection report on the CQC website.
Common questions about Saracen Care Services
Where is Saracen Care Services located?
Saracen Care Services is a home care agency based in Cheltenham, Gloucestershire (GL50 1HX), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Saracen Care Services provide?
Saracen Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is Saracen Care Services's CQC rating?
Saracen Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 9 November 2019. You can read the full CQC report from the link on this page.
Does Saracen Care Services provide dementia care?
Yes. Saracen Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Saracen Care Services
Can they support someone living with dementia at home?
Yes. Yes. Saracen Care Services Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Saracen Care Services Ltd covers roughly 10 miles from Cheltenham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Saracen Care Services Ltd has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Saracen Care Services Ltd. Actual fees depend on the room, the level of care and how it is funded.
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