Hope Care Service Agency

Hope Care Service Agency is a home care agency in Cheltenham, Gloucestershire (GL52 6JQ). It holds a CQC rating of Good.
About Hope Care Service Agency
Hope Care provides care and support to people in their own homes in Cheltenham and the surrounding part of Gloucestershire. We work with older people, and our experience covers dementia, learning disabilities and autism, mental health needs, physical disabilities, and sight and hearing loss. We begin with a visit at home. What we want to understand is how the household runs, who is already helping, what the person manages perfectly well without us and where help would make a real difference. The plan comes out of that conversation and belongs to the person to change rather than to us to impose. Support may be a single daily call for personal care and medication, several visits covering meals, housework, shopping and company, or longer stretches for somebody who should not be alone. Across the range of needs we meet, training is practical rather than nominal, and our carers have the knowledge for the people they visit before they go out. Continuity is what families notice most, so we keep rounds tight and local, send the same carers wherever the rota allows, and say in advance when a new face is coming. Our most recent inspection by the Care Quality Commission rated us good overall.
Care provided at Hope Care Service Agency
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Covers approximately 10 miles
- Last CQC inspection: 25 May 2023
Read the full inspection report on the CQC website.
Common questions about Hope Care Service Agency
Where is Hope Care Service Agency located?
Hope Care Service Agency is a home care agency based in Cheltenham, Gloucestershire (GL52 6JQ), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Hope Care Service Agency provide?
Hope Care Service Agency is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Hope Care Service Agency's CQC rating?
Hope Care Service Agency is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 25 May 2023. You can read the full CQC report from the link on this page.
Does Hope Care Service Agency provide dementia care?
Yes. Hope Care Service Agency supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Hope Care Service Agency
Can they support someone living with dementia at home?
Yes. Yes. Hope Care Service Agency is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Hope Care Service Agency covers roughly 10 miles from Cheltenham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Hope Care Service Agency has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Hope Care Service Agency. Actual fees depend on the room, the level of care and how it is funded.
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