Cott's Care Solutions
Cott's Care Solutions is a home care agency in Cheltenham, Gloucestershire (GL50 3DA). It holds a CQC rating of Requires Improvement.
About Cott's Care Solutions
We at Cott's Care Solutions are a dedicated home care agency supporting people across Cheltenham and the surrounding Gloucestershire community, bringing compassionate, personalised care directly into the place people love most: their own home. Based in the GL postcode area, we are well positioned to reach families throughout Cheltenham and its neighbouring villages. Operating from within this beautiful corner of the South West, we understand the rhythms of local life and the importance of keeping our clients connected to the homes, gardens, neighbours and routines that bring them comfort and a sense of belonging. Our care is shaped around three core specialisms: older person care, home care and support for younger adults. In practice, this means we walk alongside people at very different stages of life, tailoring every visit to the individual rather than the diagnosis. For an older person, that might mean a gentle morning routine, support with medication, a hot meal prepared the way they like it, and a friendly conversation that breaks up the day. For a younger adult, our support may focus on building independence, helping with daily living skills, accessing the community, and maintaining the confidence to pursue work, study or hobbies. For families, it means knowing that a trusted, familiar carer is stepping through the door, allowing loved ones to remain safely and happily at home. Because every person we support is unique, we take time at the outset to understand preferences, life history, cultural background and personal goals. From there we build a care plan that flexes as needs change, whether that is a short period of reablement after hospital, ongoing daily visits, or more comprehensive support for those living with long term conditions. Communication with families sits at the heart of what we do, so relatives can feel confident and informed even when they live far away. In terms of regulated quality, our most recent Care Quality Commission inspection in January 2025 awarded us an overall rating of Requires Improvement. Within that inspection we were rated Good for being Effective, Caring and Responsive, recognition that the care delivered to people is kind, skilled and shaped around their needs. The areas identified for improvement related to how Safe and Well led the agency is, and we take that feedback seriously. We are actively strengthening our governance, oversight and safety practices, and we welcome open conversations with families about the steps we are taking. We believe transparency is part of trustworthy care, and we are committed to building on the strengths the inspectors recognised whilst addressing every area where we can do better. If you are exploring home care for a parent, partner, relative or for yourself, we warmly invite you to get in touch with us at Cott's Care Solutions. We would be delighted to talk through your situation, answer your questions and help you understand whether our support could be the right fit. Choosing care is a deeply personal decision, and we are here to listen, reassure and guide you through it at your own pace.
Care provided at Cott's Care Solutions
- Older person care
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 16 January 2025
Read the full inspection report on the CQC website.
Common questions about Cott's Care Solutions
Where is Cott's Care Solutions located?
Cott's Care Solutions is a home care agency based in Cheltenham, Gloucestershire (GL50 3DA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Cott's Care Solutions provide?
Cott's Care Solutions is registered to provide care in people’s own homes, with support that includes Older person care, Younger adults care. The full list of services is shown on this page.
What is Cott's Care Solutions's CQC rating?
Cott's Care Solutions is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 16 January 2025. You can read the full CQC report from the link on this page.
Questions families ask about Cott's Care Solutions
Can they support someone living with dementia at home?
No. Cott's Care Solutions does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Cott's Care Solutions covers roughly 10 miles from Cheltenham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Cott's Care Solutions has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Cott's Care Solutions. Actual fees depend on the room, the level of care and how it is funded.
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