Benhall Care
Benhall Care is a home care agency in Cheltenham, Gloucestershire (GL51 6PN). It holds a CQC rating of Requires Improvement.
About Benhall Care
We at Benhall Care are proud to provide compassionate home care across Cheltenham and the surrounding Gloucestershire communities, supporting people to live safely and comfortably in the place they know best: their own home. As a home care agency based in Cheltenham, we bring our support directly to your doorstep. Whether you live in a quiet residential street, a village on the outskirts, or closer to the heart of town, our team travels to you, weaving care into the rhythm of your everyday life. There is no need to leave behind familiar surroundings, treasured belongings, or the neighbours and routines that make a house feel like home. Instead, we adapt our approach to fit your environment, respecting your space and your preferences at every visit. Our care is genuinely broad in scope, because we understand that no two people share the same needs. We support older adults who value a little extra help to maintain their independence, as well as younger adults navigating their own care journeys. For those living with dementia, we offer patient, familiar support that prioritises calm, routine, and dignity, helping to ease the uncertainty that memory changes can bring for both the individual and their loved ones. We also work alongside people with learning disabilities and autism, tailoring our communication and daily support so that each person feels understood, respected, and empowered to live life on their own terms. Mental health support forms another important strand of our work. We recognise that emotional wellbeing is just as vital as physical health, and our team approaches every visit with sensitivity, consistency, and a listening ear. For people living with physical disabilities, we provide practical, hands on assistance with mobility, personal care, and the everyday tasks that can otherwise feel overwhelming, always with the aim of preserving independence wherever possible. In practice, this means care plans built around the individual: their preferred waking hours, their favourite meals, the way they like their tea, the routines that give their day shape and meaning. For families, this breadth of expertise offers real reassurance. Knowing that a single trusted team can adapt as needs change, whether that involves stepping up support after a hospital stay or gently introducing dementia focused approaches over time, means fewer transitions and more continuity for your loved one. It also means someone to share the journey with, a partner in care who understands what you are navigating and stands ready to help. Our most recent CQC inspection, carried out in August 2022, resulted in an overall rating of Requires Improvement. We want to be open about this. Within that inspection, our team was rated Good for being Effective, Caring, and Responsive, a reflection of the warmth, skill, and genuine attentiveness our carers bring to every visit. The areas identified for improvement sat within Safe and Well led, and we take those findings seriously. For us, a CQC report is not a final verdict but a valuable roadmap, guiding the ongoing work we do to strengthen our practice, sharpen our systems, and ensure that every person we support receives care that is as safe and well organised as it is kind. Choosing home care is one of the most significant decisions a family can make, and we do not take lightly the trust placed in us. If you are exploring options for yourself or a loved one in Cheltenham or the wider Gloucestershire area, we would welcome the opportunity to have an honest conversation about what you need and how we might help. Reach out when you are ready. We are here to listen, to answer your questions, and to walk this path alongside you.
Care provided at Benhall Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 5 August 2022
Read the full inspection report on the CQC website.
Common questions about Benhall Care
Where is Benhall Care located?
Benhall Care is a home care agency based in Cheltenham, Gloucestershire (GL51 6PN), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Benhall Care provide?
Benhall Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Benhall Care's CQC rating?
Benhall Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 5 August 2022. You can read the full CQC report from the link on this page.
Does Benhall Care provide dementia care?
Yes. Benhall Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Benhall Care
Can they support someone living with dementia at home?
Yes. Yes. Benhall Care is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Benhall Care covers roughly 10 miles from Cheltenham.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South West
Benhall Care has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.
- Home care (per hour): £28 to £33 per hour, typical range
Indicative figures for the South West, not a quote from Benhall Care. Actual fees depend on the room, the level of care and how it is funded.
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