The Office
The Office is a home care agency in Uckfield, East Sussex (TN22 3DT). It holds a CQC rating of Good.
About The Office
We at The Office are proud to provide compassionate home care across Uckfield and the wider East Sussex community, supporting individuals to live safely, comfortably, and independently in the place they know best: their own home. Based in the heart of Uckfield, our team is well placed to reach those living throughout the town and surrounding villages. Operating from a local base within the TN postcode area means we understand the rhythms of our community, the routines of our neighbours, and the importance of a familiar face arriving at the door. Whether your loved one lives in a quiet residential street, a rural cottage, or a flat in the town centre, our carers travel to them, bringing professional support directly into the comfort of their own surroundings. Our care covers a broad spectrum of needs, designed to meet people wherever they are in life. We support older people who simply need a helping hand with daily routines, as well as those living with dementia who benefit from gentle, patient, and consistent companionship. For individuals with a physical disability, we offer practical assistance that promotes dignity and independence, whilst those with visual or hearing impairments receive thoughtful support tailored to how they best communicate and navigate their world. We also care for younger adults, recognising that care needs do not always follow a predictable age, and that every person deserves a programme of support shaped around their own goals and lifestyle. What this means in practice is choice and continuity for the people we look after. Families can feel reassured that the person visiting their relative understands their history, their preferences, and the small details that make a real difference, from how they like their tea to the route they prefer for a gentle walk. For relatives living further afield, knowing that a trusted team is keeping a watchful eye brings genuine peace of mind, and for the individual receiving care, it means staying connected to their home, their neighbours, and the life they have built. As a newer presence on the CQC register, our profile is currently listed as Not Yet Rated. This simply reflects that a full inspection has not yet taken place, and it gives families the opportunity to speak with us directly, ask questions, and form their own impression of the standards we hold ourselves to. We welcome that conversation and are always happy to be transparent about how we work, who we are, and what families can expect from us. Choosing home care is a deeply personal decision, and we know it often comes at a difficult or uncertain time. If you are exploring options for yourself or a loved one in Uckfield or the surrounding East Sussex area, we would be delighted to hear from you. Please get in touch to arrange a friendly, no obligation conversation, and let us help you take the next step with confidence and care.
Care provided at The Office
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 1 September 2026
Read the full inspection report on the CQC website.
How The Office compares in Wealden
Measured against the 25 home care agencies registered in Wealden.
- CQC rating
- Good. 18 of the 25 agencies (72%) are rated Good or Outstanding. Across East Sussex the figure is 70%.
- Latest report
- 1 September 2026. The most recent report in the area. None of the other agencies has published a newer one.
- Registered
- February 2025. One of the newer agencies in the area. Only 3 of the 25 have registered more recently.
- Provider
- One service. Just Live In Care Ltd runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Wealden.
The local picture: Wealden
What the numbers say about home care in Wealden, in East Sussex.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few East Sussex agencies publish a rate.) |
| What East Sussex pays | £28.16 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 24,700. Rising to 28,800 by 2035, up 17%
- People aged 85 and over: 6,300. Rising to 9,800 by 2035, up 55%
- Living with dementia, aged 65 and over (estimate): 3,100. Rising to 4,000 by 2035, up 27%
- Dementia diagnosis rate: 56%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Agencies in the borough, last 12 months: 2 opened, 1 closed. 22 registered today.
- Choice of agencies: 44 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.7 miles).
- Compared with the rest of East Sussex: Fewer agencies. Wealden has fewer agencies than average for the size of its older population.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about The Office
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 19 February 2025, so 1 year.
- Run by
- Just Live In Care Ltd, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about The Office
Where is The Office located?
The Office is a home care agency based in Uckfield, East Sussex (TN22 3DT), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does The Office provide?
The Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is The Office's CQC rating?
The Office is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 1 September 2026. You can read the full CQC report from the link on this page.
Does The Office provide dementia care?
Yes. The Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about The Office
Can they support someone living with dementia at home?
Yes. Yes. The Office is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. The Office covers roughly 10 miles from Uckfield.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
The Office has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from The Office. Actual fees depend on the room, the level of care and how it is funded.
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