Onpoint Homecare
Onpoint Homecare is a home care agency in St. Leonards-on-sea, East Sussex (TN38 9BA). It holds a CQC rating of Good.
About Onpoint Homecare
Here at Onpoint Homecare, we provide care and support to people in their own homes across St Leonards on Sea and the surrounding areas of East Sussex. We work with older adults, younger adults, and people living with dementia, helping them to maintain their independence and feel comfortable in familiar surroundings. We know that inviting a care team into your home is a big decision, and we do not take that trust lightly. From the very first conversation, we take the time to understand what matters to each person, not just their care needs but their routines, preferences, and the small everyday things that make a difference to how someone feels. Care plans are built around the individual, and we keep them flexible because people's needs change over time. Our team is carefully selected and well supported. We look for people who are genuinely attentive and who take pride in doing things properly, whether that is helping someone start their morning with dignity, supporting a family carer who needs a break, or being a consistent and reassuring presence for someone living with dementia. We are proud to hold a Good rating from the Care Quality Commission, which reflects the feedback we receive from the people we support and their families. We do not see that as a reason to become complacent. We are always looking at how we can improve and listening to what the people in our care have to say. If you are considering home care for yourself or someone close to you, we would welcome the chance to have a chat. There is no pressure and no obligation. We are simply here to help you understand your options and to make sure that whatever support you receive genuinely fits around your life.
Care provided at Onpoint Homecare
- Older person care
- Dementia care
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 11 June 2022
Read the full inspection report on the CQC website.
How Onpoint Homecare Ltd compares in Hastings
Measured against the 16 home care agencies registered in Hastings.
- CQC rating
- Good. 11 of the 16 agencies (69%) are rated Good or Outstanding. Across East Sussex the figure is 70%.
- Latest report
- 11 June 2022. 7 of the 16 agencies have published a newer inspection report since.
- Registered
- October 2020. 7 of the 16 agencies registered more recently.
- Provider
- One service. Onpoint Homecare Ltd runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Hastings.
The local picture: Hastings
What the numbers say about home care in Hastings, in East Sussex.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few East Sussex agencies publish a rate.) |
| What East Sussex pays | £28.16 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 9,700. Rising to 11,300 by 2035, up 17%
- People aged 85 and over: 2,500. Rising to 3,700 by 2035, up 50%
- Living with dementia, aged 65 and over (estimate): 1,300. Rising to 1,600 by 2035, up 26%
- Dementia diagnosis rate: 64%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Agencies in the borough, last 12 months: 0 opened, 1 closed. 15 registered today.
- Choice of agencies: 31 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Onpoint Homecare Ltd
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 9 October 2020, so 6 years.
- Run by
- Onpoint Homecare Ltd, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Onpoint Homecare
Where is Onpoint Homecare located?
Onpoint Homecare is a home care agency based in St. Leonards-on-sea, East Sussex (TN38 9BA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Onpoint Homecare provide?
Onpoint Homecare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Younger adults care. The full list of services is shown on this page.
What is Onpoint Homecare's CQC rating?
Onpoint Homecare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 11 June 2022. You can read the full CQC report from the link on this page.
Does Onpoint Homecare provide dementia care?
Yes. Onpoint Homecare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Onpoint Homecare
Can they support someone living with dementia at home?
Yes. Yes. Onpoint Homecare Ltd is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Onpoint Homecare Ltd covers roughly 10 miles from St. Leonards-on-sea.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Onpoint Homecare Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Onpoint Homecare Ltd. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in St. Leonards-on-sea
Browse all home care in St. Leonards-on-sea.