First Line Healthcare
First Line Healthcare is a home care agency in St. Leonards-on-sea, East Sussex (TN38 9BB). It holds a CQC rating of Good.
About First Line Healthcare
First Line Healthcare provides care in people's own homes across St Leonards on Sea and the surrounding parts of East Sussex. We work from a simple idea: that most people would rather stay where they are, and that with the right support at the right times, they usually can. The people we visit include older adults, younger adults, people living with dementia, people with a learning disability, autistic people, and people with physical disabilities or with sight and hearing loss. Some need a short call once a day. Others need several longer visits, or support that continues through the evening. We arrange the pattern around the person rather than around our rota. Continuity matters more than almost anything else in home care. Someone living with dementia should not have to work out who a stranger is every morning, and an autistic person should not have their week disrupted by unfamiliar faces turning up unannounced. We put real effort into keeping the same small team with the same people. We also keep families properly informed, particularly where they live at a distance and rely on us to tell them how things really are. Our most recent overall rating from the Care Quality Commission is good. If you would like to discuss support at home, we are happy to visit and talk it over.
Care provided at First Line Healthcare
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 24 June 2021
Read the full inspection report on the CQC website.
How First Line Healthcare Limited compares in Hastings
Measured against the 16 home care agencies registered in Hastings.
- CQC rating
- Good. 11 of the 16 agencies (69%) are rated Good or Outstanding. Across East Sussex the figure is 70%.
- Latest report
- 24 June 2021. 9 of the 16 agencies have published a newer inspection report since.
- Registered
- December 2019. 9 of the 16 agencies registered more recently.
- Provider
- One service. First Line Healthcare Limited runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Hastings.
The local picture: Hastings
What the numbers say about home care in Hastings, in East Sussex.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few East Sussex agencies publish a rate.) |
| What East Sussex pays | £28.16 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 9,700. Rising to 11,300 by 2035, up 17%
- People aged 85 and over: 2,500. Rising to 3,700 by 2035, up 50%
- Living with dementia, aged 65 and over (estimate): 1,300. Rising to 1,600 by 2035, up 26%
- Dementia diagnosis rate: 64%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Agencies in the borough, last 12 months: 0 opened, 1 closed. 15 registered today.
- Choice of agencies: 31 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about First Line Healthcare Limited
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 3 December 2019, so 6 years.
- Run by
- First Line Healthcare Limited, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about First Line Healthcare
Where is First Line Healthcare located?
First Line Healthcare is a home care agency based in St. Leonards-on-sea, East Sussex (TN38 9BB), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does First Line Healthcare provide?
First Line Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
What is First Line Healthcare's CQC rating?
First Line Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 24 June 2021. You can read the full CQC report from the link on this page.
Does First Line Healthcare provide dementia care?
Yes. First Line Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about First Line Healthcare
Can they support someone living with dementia at home?
Yes. Yes. First Line Healthcare Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. First Line Healthcare Limited covers roughly 10 miles from St. Leonards-on-sea.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
First Line Healthcare Limited has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from First Line Healthcare Limited. Actual fees depend on the room, the level of care and how it is funded.
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