Apex Prime Care

Apex Prime Care is a home care agency in Newhaven, East Sussex (BN9 9QS). It holds a CQC rating of Good.
About Apex Prime Care
Apex Prime Care in Newhaven provides support in people's own homes across Newhaven and the surrounding part of East Sussex. We work with older people, people living with dementia, adults with learning disabilities, autistic adults, people managing mental health conditions, people with physical disabilities, people living with sight or hearing loss, and younger adults. Our first meeting is a conversation rather than an assessment. What has genuinely become difficult? What do you still manage and would rather we left alone? What would take the most pressure off this week? Times and tasks come from those answers, because a plan written the other way round describes a category rather than a person. The work covers personal care, medication, meals, mobility, household jobs, shopping, appointments and unhurried company. For some of the people we support it is different again: somebody alongside them at college, at work, at a group or on the bus into town. Continuity is what we work hardest at. We keep the same small team around each person, give proper notice before anything changes, and hold to what we agreed even when a rota would rather we did not. For autistic people especially, knowing what is coming is a large part of what makes support workable at all. The Care Quality Commission rated us good at our most recent inspection, and we keep asking the households we visit what needs to be better.
Care provided at Apex Prime Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 2 December 2022
Read the full inspection report on the CQC website.
How Apex Prime Care - Newhaven compares in Lewes
Measured against the 18 home care agencies registered in Lewes.
- CQC rating
- Good. 14 of the 18 agencies (78%) are rated Good or Outstanding. Across East Sussex the figure is 70%.
- Latest report
- 2 December 2022. 5 of the 18 agencies have published a newer inspection report since.
- Registered
- October 2016. 13 of the 18 agencies registered more recently.
- Provider
- 15 services. Apex Prime Care Ltd runs 15 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Lewes.
The local picture: Lewes
What the numbers say about home care in Lewes, in East Sussex.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few East Sussex agencies publish a rate.) |
| What East Sussex pays | £28.16 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 15,500. Rising to 18,000 by 2035, up 16%
- People aged 85 and over: 4,400. Rising to 6,400 by 2035, up 47%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,500 by 2035, up 24%
- Dementia diagnosis rate: 57%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Agencies in the borough, last 12 months: 1 opened, 0 closed. 17 registered today.
- Choice of agencies: 57 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Apex Prime Care - Newhaven
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 27 October 2016, so 10 years.
- Run by
- Apex Prime Care Ltd, which runs 15 adult social care services in England. 10 of the 13 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Apex Prime Care
Where is Apex Prime Care located?
Apex Prime Care is a home care agency based in Newhaven, East Sussex (BN9 9QS), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Apex Prime Care provide?
Apex Prime Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Apex Prime Care's CQC rating?
Apex Prime Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 2 December 2022. You can read the full CQC report from the link on this page.
Does Apex Prime Care provide dementia care?
Yes. Apex Prime Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Apex Prime Care
Can they support someone living with dementia at home?
Yes. Yes. Apex Prime Care - Newhaven is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Apex Prime Care - Newhaven covers roughly 10 miles from Newhaven.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Apex Prime Care - Newhaven has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Apex Prime Care - Newhaven. Actual fees depend on the room, the level of care and how it is funded.
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