QRC Dom Care

QRC Dom Care is a home care agency in Heathfield, East Sussex (TN21 0JL). It holds a CQC rating of Outstanding.
About QRC Dom Care
We at QRC Dom Care are proud to provide compassionate home care across Heathfield and the surrounding communities of East Sussex, supporting people to live well and safely in the place they know best: their own home. Rooted in the market town of Heathfield within the TN postcode area, our team travels across the local area to bring personalised care directly to residents' doorsteps. Rather than asking people to adapt to an unfamiliar environment, we come to you, working within the comfort of your own front room, kitchen, and garden. This familiar setting often makes all the difference for those who feel most themselves surrounded by their own belongings, routines, and memories. Our care is thoughtfully tailored to a broad range of needs. We support older people who wish to remain independent at home, alongside younger adults, individuals with physical disabilities, and those with learning disabilities or autism. In practice, this means our team is experienced in adapting how we communicate, how we support daily routines, and how we respond to sensory or mobility needs. For families, this breadth of expertise offers reassurance that as circumstances change over time, the care can evolve too, without the upheaval of switching providers. Day to day, home care with us might involve help with personal care, medication support, meal preparation, companionship, or assistance getting out and about in the local community. We understand that inviting someone into your home is a significant step, and we approach every visit with respect, warmth, and genuine interest in the person we are supporting. Families often tell us that peace of mind comes not just from knowing tasks are completed, but from knowing their loved one is treated with dignity and kindness. We are proud to hold an Outstanding overall rating from the Care Quality Commission, with Outstanding marks in both the Caring and Responsive domains, and Good ratings for Safe, Effective, and Well led. An Outstanding rating is awarded only to a small proportion of providers nationally, and it reflects the commitment our team brings to every visit. The Outstanding mark for Caring speaks to the warmth and genuine relationships built with those we support, whilst Outstanding in Responsive highlights how carefully we listen and adapt our approach to each individual. If you are exploring home care options for yourself or a loved one in Heathfield or the wider East Sussex area, we would be delighted to hear from you. Choosing care is a deeply personal decision, and we welcome the opportunity to talk through your situation, answer your questions, and help you feel confident about the next step. Please do get in touch when you are ready, and we will be here to listen.
Care provided at QRC Dom Care
- Older person care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 8 February 2020
Read the full inspection report on the CQC website.
How QRC Dom Care compares in Wealden
Measured against the 25 home care agencies registered in Wealden.
- CQC rating
- Outstanding. 18 of the 25 agencies (72%) are rated Good or Outstanding. Across East Sussex the figure is 70%.
- Latest report
- 8 February 2020. 13 of the 25 agencies have published a newer inspection report since.
- Registered
- January 2011. One of the longer established agencies. 21 of the 25 registered more recently.
- Provider
- 2 services. Quality Reliable Care Limited runs 2 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Wealden.
The local picture: Wealden
What the numbers say about home care in Wealden, in East Sussex.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few East Sussex agencies publish a rate.) |
| What East Sussex pays | £28.16 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 24,700. Rising to 28,800 by 2035, up 17%
- People aged 85 and over: 6,300. Rising to 9,800 by 2035, up 55%
- Living with dementia, aged 65 and over (estimate): 3,100. Rising to 4,000 by 2035, up 27%
- Dementia diagnosis rate: 56%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Agencies in the borough, last 12 months: 2 opened, 1 closed. 22 registered today.
- Choice of agencies: 44 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.7 miles).
- Compared with the rest of East Sussex: Fewer agencies. Wealden has fewer agencies than average for the size of its older population.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about QRC Dom Care
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 18 January 2011, so 15 years.
- Run by
- Quality Reliable Care Limited, which runs 2 adult social care services in England. All 2 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about QRC Dom Care
Where is QRC Dom Care located?
QRC Dom Care is a home care agency based in Heathfield, East Sussex (TN21 0JL), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does QRC Dom Care provide?
QRC Dom Care is registered to provide care in people’s own homes, with support that includes Older person care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is QRC Dom Care's CQC rating?
QRC Dom Care is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 8 February 2020. You can read the full CQC report from the link on this page.
Questions families ask about QRC Dom Care
Can they support someone living with dementia at home?
No. QRC Dom Care does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. QRC Dom Care covers roughly 10 miles from Heathfield.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
QRC Dom Care has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from QRC Dom Care. Actual fees depend on the room, the level of care and how it is funded.
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