Delore Care
Delore Care is a home care agency in Heathfield, East Sussex (TN21 8QR).
About Delore Care
We provide care at home in Heathfield and the surrounding parts of East Sussex, supporting older adults, people living with dementia, people with physical disabilities, people living with sight or hearing loss and younger adults. Working across a rural area means being honest about distance. A round that looks efficient on paper falls apart on a wet morning on country lanes, and it is the person waiting to be helped out of bed who pays for that. So we build schedules that survive an ordinary bad day and we would rather take on less than let somebody down. Isolation is a real part of what we deal with here. For several of the people we visit we are the only caller that day, so we plan enough time for the conversation rather than treating it as optional. Where sight or hearing has gone we agree how we will announce ourselves and every carer uses the same approach consistently. We have not yet been given an overall rating by the Care Quality Commission, and we prefer to state that plainly than leave the gap unexplained. Ask us how we recruit, train and check our carers, and meet them beforehand.
Care provided at Delore Care
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Delore Care
Where is Delore Care located?
Delore Care is a home care agency based in Heathfield, East Sussex (TN21 8QR), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Delore Care provide?
Delore Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Does Delore Care provide dementia care?
Yes. Delore Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Delore Care
Can they support someone living with dementia at home?
Yes. Yes. Delore Care Heathfield is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Delore Care Heathfield covers roughly 10 miles from Heathfield.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Delore Care Heathfield has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Delore Care Heathfield. Actual fees depend on the room, the level of care and how it is funded.
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