Candlelight Homecare Service
Candlelight Homecare Service is a home care agency in Heathfield, East Sussex (TN21 8LA). It holds a CQC rating of Good.
About Candlelight Homecare Service
Candlelight Homecare in East Sussex provides care and support to people in their own homes, working from Heathfield and covering the surrounding area. The people we work with include older people, younger adults, people living with dementia, people with learning disabilities, autistic people, people managing mental health conditions or an eating disorder, people with physical disabilities or with sight or hearing loss, and people dealing with problems related to alcohol or drugs. That is a wide range of need, and what holds it together is that we start from the person rather than from a package we happen to offer. We visit first, listen properly, and agree what help is wanted, how often and who will provide it, with family or an advocate involved whenever somebody wants them there. Reliability is the substance of this work. Arriving when we said we would, with somebody who already knows the household, is worth more than anything we could claim here. So we keep teams small and local, brief staff properly before they start with somebody new, and avoid unannounced substitutions. Where a person's needs call for particular knowledge, whether that is recovery from addiction, an eating disorder, advanced dementia or a way of communicating that is not speech, we make sure the people visiting understand it and we work alongside the relevant clinical and community teams. Our most recent overall rating from the Care Quality Commission is good. Please get in touch to talk things through.
Care provided at Candlelight Homecare Service
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Eating disorder support
- Substance misuse support
- Covers approximately 10 miles
- Last CQC inspection: 27 May 2026
Read the full inspection report on the CQC website.
How Candlelight Homecare Service Limited (East Sussex) compares in Wealden
Measured against the 25 home care agencies registered in Wealden.
- CQC rating
- Good. 18 of the 25 agencies (72%) are rated Good or Outstanding. Across East Sussex the figure is 70%.
- Latest report
- 27 May 2026. 1 of the 25 agencies has published a newer inspection report since.
- Registered
- April 2014. One of the longer established agencies. 19 of the 25 registered more recently.
- Provider
- 4 services. Candlelight Homecare Services Limited runs 4 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Wealden.
The local picture: Wealden
What the numbers say about home care in Wealden, in East Sussex.
What home care costs
| Type of care | What it costs |
|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few East Sussex agencies publish a rate.) |
| What East Sussex pays | £28.16 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 24,700. Rising to 28,800 by 2035, up 17%
- People aged 85 and over: 6,300. Rising to 9,800 by 2035, up 55%
- Living with dementia, aged 65 and over (estimate): 3,100. Rising to 4,000 by 2035, up 27%
- Dementia diagnosis rate: 56%. The NHS ambition is 67%. East Sussex as a whole is 61%.
- Agencies in the borough, last 12 months: 2 opened, 1 closed. 22 registered today.
- Choice of agencies: 44 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.7 miles).
- Compared with the rest of East Sussex: Fewer agencies. Wealden has fewer agencies than average for the size of its older population.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Candlelight Homecare Service Limited (East Sussex)
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 17 April 2014, so 12 years.
- Run by
- Candlelight Homecare Services Limited, which runs 4 adult social care services in England. All 4 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Candlelight Homecare Service
Where is Candlelight Homecare Service located?
Candlelight Homecare Service is a home care agency based in Heathfield, East Sussex (TN21 8LA), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Candlelight Homecare Service provide?
Candlelight Homecare Service is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Candlelight Homecare Service's CQC rating?
Candlelight Homecare Service is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 May 2026. You can read the full CQC report from the link on this page.
Does Candlelight Homecare Service provide dementia care?
Yes. Candlelight Homecare Service supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Candlelight Homecare Service
Can they support someone living with dementia at home?
Yes. Yes. Candlelight Homecare Service Limited (East Sussex) is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Candlelight Homecare Service Limited (East Sussex) covers roughly 10 miles from Heathfield.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Candlelight Homecare Service Limited (East Sussex) has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Candlelight Homecare Service Limited (East Sussex). Actual fees depend on the room, the level of care and how it is funded.
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