CareStaff24 Ltd - Office
CareStaff24 Ltd - Office is a home care agency in Hastings, East Sussex (TN34 1HN).
About CareStaff24 Ltd - Office
We at CareStaff24 Hastings Office are proud to provide compassionate home care across Hastings and the wider East Sussex community, supporting people to live well and safely in the place they know best: their own home. Based in the heart of Hastings within the TN postcode area, our team is well positioned to reach those living throughout the town and surrounding South East coastal communities. Being local matters to us. It means our carers understand the area, can respond promptly, and can build genuine, lasting relationships with the people we visit. Whether a family lives near the seafront, the Old Town, or further inland, we aim to bring warmth, reliability, and consistency to every doorstep we attend. Our specialism lies in delivering tailored home care that adapts to each person we support. We assist older people who value their independence but appreciate a helping hand with daily routines, personal care, medication prompts, or simply companionship through the day. For those living with dementia, our approach is patient and unhurried, focusing on familiar routines, gentle reassurance, and the kind of consistent presence that helps reduce confusion and anxiety. Families tell us that knowing a trusted carer is visiting brings enormous peace of mind, particularly when a loved one feels safest in their own surroundings. We also support adults living with physical disabilities, providing practical assistance with mobility, personal care, and daily tasks in a way that respects dignity and promotes as much independence as possible. For individuals with visual or hearing impairments, our carers take time to communicate clearly, adapt to preferred methods of interaction, and ensure that sensory needs are never overlooked. Younger adults who require support are equally welcomed; we recognise that care is not solely the preserve of later life, and we work hard to tailor our approach to each person's age, lifestyle, and personal goals. What this means in practice is care that fits around the individual rather than the other way round. A morning visit might involve help getting up, washed, and dressed, followed by breakfast and a friendly chat. Later in the day, a carer may return to assist with a meal, medication, or a short walk. Every care plan is shaped in conversation with the person receiving care and, where appropriate, their family, so that preferences, routines, and small comforts are honoured. Continuity is something we take seriously, because familiar faces build trust, and trust is the foundation of good home care. As a newer presence in the area, we have not yet received a Care Quality Commission rating. Rather than seeing this as a gap, we view it as an opportunity to demonstrate from day one what good, person centred care looks like. We are fully registered with the CQC and committed to operating to the standards expected of every regulated provider in England. We welcome open conversations with families about how we work, our recruitment and training practices, and the safeguards we have in place to protect the people in our care. Choosing home care is a deeply personal decision, and we know how much thought goes into finding the right team to welcome through the front door. If you are exploring options for yourself or a loved one in Hastings or the surrounding TN area, we would be glad to talk things through at your pace, answer any questions, and arrange a no obligation conversation about how we might help. Whatever stage you are at in your search, please do reach out. We are here to listen, to reassure, and to support your family in finding the care that feels right.
Care provided at CareStaff24 Ltd - Office
- Older person care
- Dementia care
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about CareStaff24 Ltd - Office
Where is CareStaff24 Ltd - Office located?
CareStaff24 Ltd - Office is a home care agency based in Hastings, East Sussex (TN34 1HN), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does CareStaff24 Ltd - Office provide?
CareStaff24 Ltd - Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Does CareStaff24 Ltd - Office provide dementia care?
Yes. CareStaff24 Ltd - Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about CareStaff24 Ltd - Office
Can they support someone living with dementia at home?
Yes. Yes. CareStaff24 Ltd - Hastings Office is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. CareStaff24 Ltd - Hastings Office covers roughly 10 miles from Hastings.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
CareStaff24 Ltd - Hastings Office has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from CareStaff24 Ltd - Hastings Office. Actual fees depend on the room, the level of care and how it is funded.
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